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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,222 Reviews

2,222 Reviews of Empire Toyota of Huntington - Service Center

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August 19, 2021

Provides a wonderful experience.Thank you Thank Provides a wonderful experience. Thank you Thank you Provides a wonderful experience. Thank you Thank you Provides a wonderful experience. Thank More

by klabbene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas
Aug 20, 2021 -

Empire Toyota of Huntington responded

We greatly appreciate your 5-star review! Providing a top-notch experience is so important to us, and we are overjoyed that our team's efforts could meet your satisfaction! Please do not hesitate to let us know if we may ever be of further assistance to you in the future. We wish you the safest of travels- on behalf of the entire team!

August 18, 2021

I have been using this dealership for serving my cars for 14 years and have never been disappointed. Juan Vargas, the service manager has always been helpful and informative. He is a true gentlemen and car More

by IBJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Aug 18, 2021 -

Empire Toyota of Huntington responded

Irwin, Thank you so much for your positive review! We are honored by your continued business, and we are so glad that Juan consistently makes you feel like the valuable customer that you certainly are. It is our pleasure to serve you and your automotive needs in any way possible. We look forward to continuing to provide you and your vehicle with our best care in the years to come! Safe travels!

August 18, 2021

Not happy with the service department at this location. Unprofessional. More

by JMD8721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Micalizzi
Aug 19, 2021 -

Empire Toyota of Huntington responded

Hello, I am sorry to hear you were not happy with your service experience you had at our dealership. We always strive to ensure that our guests are well accommodated and treated with professionalism at our dealership and I apologize that this was not the case for you. If you would like to discuss your visit. please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

August 17, 2021

Had oil change Next day leaking all over my driveway Had oil change Next day leaking all over my driveway Very dissapointed Went back next day Had to drive 15 miles each Waiting for driveway to More

by CARRICKWOODWORK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William
Aug 19, 2021 -

Empire Toyota of Huntington responded

Hello, I am sorry to hear of your issue with an oil leak. We do apologize and would like to discuss this with you to see how we can help. Please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

August 16, 2021

Service was excellent. Kind courteous. Price was good it was all explained well through the pricess Everything done in a timely fashion no issues whatsoever More

by kjb1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Micalizzi, Charles Murphy
Aug 16, 2021 -

Empire Toyota of Huntington responded

Providing quality and efficient services is so important to us, and we are so glad that our team's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your 5-star review! We hope that you continue to choose us for all of your future automotive needs! Take care!

August 15, 2021

Car drives nicer now. Very good crewI waited a while Car drives nicer now. Very good crew I waited a while but worth it and I appreciated the ride home and back. Only negative was the 3% charge to u More

by scottmeyerz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Aug 16, 2021 -

Empire Toyota of Huntington responded

Scott, We appreciate you taking the time to leave us this feedback. We are so glad that our team could get your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is anything more that we may help you with.

August 14, 2021

I have used this dealership for many years.At least 8 years with my 2000 Avalon and now with my 2016 Avalon. Last week while away on vacation the maintenance required sign came on. I called the dealershi More

by TEDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas
Aug 16, 2021 -

Empire Toyota of Huntington responded

Tedd, We greatly appreciate you taking the time to leave us this excellent review! We are honored by your continued business, and we are so glad that Juan could ease your concerns and get your automotive needs swiftly resolved during your most recent. Your safety and satisfaction are our utmost priorities. We look forward to providing you and your vehicle with our best care in the years to come! Safe travels!

August 14, 2021

David Qin & Sunny Delavai were great! They are very kind & proactive. My paint was chipping & they looked into it. They found me a customer support program that paid for my car to get a brand new paint job! More

by trishawn1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai & David Qin
Aug 16, 2021 -

Empire Toyota of Huntington responded

Trisha, We greatly appreciate you taking the time to leave David and Sunny this excellent review! We are so glad that they took great care of you and your vehicle! They will be honored to know that you greatly valued their service and that they could make you feel like the valuable customer that you most certainly are. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 13, 2021

Great service thank you ceaser for delivering my. Car at new york auto brokers in islip thank you thank you for my new rav4 2021 More

by aliciamejia1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Aug 13, 2021 -

Empire Toyota of Huntington responded

Alicia, Congratulations on your new 2021 Toyota RAV4! We are so glad that Cesar and the team could provide you with the top-notch service that you deserve! Thank you so much for your positive review! We hope for an opportunity to work with you again in the future.

August 13, 2021

While is not my intention to fault the service dept., I was disappointed to learn I had an oilpan and transmission leak and some other issues, the bill I was charged was astronomical. The serviceman who h More

by tootise57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Aug 13, 2021 -

Empire Toyota of Huntington responded

Hello, We are sorry to hear of your vehicle's leak issue and we understand your disappointment with Toyota. If you would like to discuss your visit. please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

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