Empire Toyota of Huntington - Service Center
Huntington Station, NY
2,222 Reviews of Empire Toyota of Huntington - Service Center
I really appreciate the quick service I receive from your service department and service reps. Even though I didn’t purchase vehicle in Huntinton I always go here for service service department and service reps. Even though I didn’t purchase vehicle in Huntinton I always go here for service More
Jose Torres was very attentive to my concerns and addressed all the issues quickly and satisfactorily. My car was operating in accordance to Operating Standards thanks to Jose diligence. addressed all the issues quickly and satisfactorily. My car was operating in accordance to Operating Standards thanks to Jose diligence. More
I wasn't very happy at all with the sales side of the house. But the service side was an excellent experience. Jose provided excellent service and follow up. I needed to leave my Sienna minivan there for house. But the service side was an excellent experience. Jose provided excellent service and follow up. I needed to leave my Sienna minivan there for a few days, each time I started to wonder on the status and update, I received a call from Jose. While I was busy and the call went to voicemail, it was detailed, concise and had all the information I needed. He set my expectations properly and was understanding about circumstances. Just an update, it's forcing me to select someone in the service department, but jose is not listed. I'm randomly selecting someone with 3 stars, but I did no work with that person. More
Prompt, efficientJose very professional I don’t have Prompt, efficient Jose very professional I don’t have any more words One two three four five six seven eight nine ten eleven twelve, 25 Prompt, efficient Jose very professional I don’t have any more words One two three four five six seven eight nine ten eleven twelve, 25 More
Brought car in because of Low Tire Pressure light. Bought several cars at dealership and have always had them serviced there over 20 years. A service advisor whom we never saw before said to us , oh you've several cars at dealership and have always had them serviced there over 20 years. A service advisor whom we never saw before said to us , oh you've been here before for the same thing. You don't have an appt and it will be a 2 hour wait. So much for customer loyalty. Went nearby to Mavis Tire and was in and out in 10 minutes and solved the issue. Not sure they we will come back anymore. Service dept. is not like it used to be. More
In and out, all work done satisfactorily, courteous & helpful - same great service every time - I have 3 Toyota vehicles - always take them here, never disappointed helpful - same great service every time - I have 3 Toyota vehicles - always take them here, never disappointed More
Courteous and professional -- It was so good to see Juan again after my long hiatus . Sunny was patient, knowledgeable -- honored the email discount coupon, too. again after my long hiatus . Sunny was patient, knowledgeable -- honored the email discount coupon, too. More
Kelly and Juan are the best! Nice, professional, competent. I will not service my vehs anywhere else! They always do what is asked and get me in/out! competent. I will not service my vehs anywhere else! They always do what is asked and get me in/out! More