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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,229 Reviews

2,229 Reviews of Empire Toyota of Huntington - Service Center

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August 17, 2021

Had oil change Next day leaking all over my driveway Had oil change Next day leaking all over my driveway Very dissapointed Went back next day Had to drive 15 miles each Waiting for driveway to More

by CARRICKWOODWORK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William
Aug 19, 2021 -

Empire Toyota of Huntington responded

Hello, I am sorry to hear of your issue with an oil leak. We do apologize and would like to discuss this with you to see how we can help. Please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

August 16, 2021

Service was excellent. Kind courteous. Price was good it was all explained well through the pricess Everything done in a timely fashion no issues whatsoever More

by kjb1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Micalizzi, Charles Murphy
Aug 16, 2021 -

Empire Toyota of Huntington responded

Providing quality and efficient services is so important to us, and we are so glad that our team's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your 5-star review! We hope that you continue to choose us for all of your future automotive needs! Take care!

August 15, 2021

Car drives nicer now. Very good crewI waited a while Car drives nicer now. Very good crew I waited a while but worth it and I appreciated the ride home and back. Only negative was the 3% charge to u More

by scottmeyerz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Aug 16, 2021 -

Empire Toyota of Huntington responded

Scott, We appreciate you taking the time to leave us this feedback. We are so glad that our team could get your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is anything more that we may help you with.

August 14, 2021

I have used this dealership for many years.At least 8 years with my 2000 Avalon and now with my 2016 Avalon. Last week while away on vacation the maintenance required sign came on. I called the dealershi More

by TEDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas
Aug 16, 2021 -

Empire Toyota of Huntington responded

Tedd, We greatly appreciate you taking the time to leave us this excellent review! We are honored by your continued business, and we are so glad that Juan could ease your concerns and get your automotive needs swiftly resolved during your most recent. Your safety and satisfaction are our utmost priorities. We look forward to providing you and your vehicle with our best care in the years to come! Safe travels!

August 14, 2021

David Qin & Sunny Delavai were great! They are very kind & proactive. My paint was chipping & they looked into it. They found me a customer support program that paid for my car to get a brand new paint job! More

by trishawn1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai & David Qin
Aug 16, 2021 -

Empire Toyota of Huntington responded

Trisha, We greatly appreciate you taking the time to leave David and Sunny this excellent review! We are so glad that they took great care of you and your vehicle! They will be honored to know that you greatly valued their service and that they could make you feel like the valuable customer that you most certainly are. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 13, 2021

Great service thank you ceaser for delivering my. Car at new york auto brokers in islip thank you thank you for my new rav4 2021 More

by aliciamejia1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Aug 13, 2021 -

Empire Toyota of Huntington responded

Alicia, Congratulations on your new 2021 Toyota RAV4! We are so glad that Cesar and the team could provide you with the top-notch service that you deserve! Thank you so much for your positive review! We hope for an opportunity to work with you again in the future.

August 13, 2021

While is not my intention to fault the service dept., I was disappointed to learn I had an oilpan and transmission leak and some other issues, the bill I was charged was astronomical. The serviceman who h More

by tootise57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Aug 13, 2021 -

Empire Toyota of Huntington responded

Hello, We are sorry to hear of your vehicle's leak issue and we understand your disappointment with Toyota. If you would like to discuss your visit. please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

August 11, 2021

I really appreciate the quick service I receive from your service department and service reps. Even though I didn’t purchase vehicle in Huntinton I always go here for service More

by william1ny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry I forgot the gentleman’s name but very helpful
Aug 12, 2021 -

Empire Toyota of Huntington responded

William, Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that our team could consistently provide you with the quality and efficient services that you deserve. It is our pleasure to serve you, and we look forward to continuing to provide you with and your vehicle with our best care in the years to come! Safe travels!

August 07, 2021

Jose Torres was very attentive to my concerns and addressed all the issues quickly and satisfactorily. My car was operating in accordance to Operating Standards thanks to Jose diligence. More

by ms1eas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Aug 09, 2021 -

Empire Toyota of Huntington responded

Thank you for leaving Jose this positive review! Your safety and satisfaction are our utmost priorities, and we are overjoyed that Jose could put you at ease and get your automotive needs efficiently taken care of. It is our pleasure to serve you. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service.

August 06, 2021

I wasn't very happy at all with the sales side of the house. But the service side was an excellent experience. Jose provided excellent service and follow up. I needed to leave my Sienna minivan there for More

by llee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Empire Toyota of Huntington responded

We greatly appreciate you taking the time to leave Jose this wonderful review! We are thrilled that Jose took great care of you and your automotive needs! He will be honored to know that you greatly valued his assistance. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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