Empire Toyota of Huntington - Service Center

Juan at the service department and Cesar at Sale Department both are great and friendly people. I loved to do business with them. Thank you Department both are great and friendly people. I loved to do business with them. Thank you More

Even with an appointment, took 2 hours for basically a tire rotation. Visit should haven taken 10 minutes. I should have waited for my synthetic oil change because I get only 5 visits in 2 years. Had 3 al tire rotation. Visit should haven taken 10 minutes. I should have waited for my synthetic oil change because I get only 5 visits in 2 years. Had 3 already and only have 9k on the car. More

Excellent service team starting with Kelly. Quick, clean and no anxiety! Been coming to Kelly at old and new Toyota dealer ownership for over 16 years. Sam and no anxiety! Been coming to Kelly at old and new Toyota dealer ownership for over 16 years. Sam More

Never any issues, Jose Daniel is the guy you want to see, knowledgeable and pleasant through and through. Not the case with the sales dept. knowledgeable and pleasant through and through. Not the case with the sales dept. More

I have owned several Toyota vehicles. From Camry’s, to Avalon, to my new Highlander SUV and nobody beats Empire Toyota for service! I am always treated like a VIP and I am always completely satisfied. Avalon, to my new Highlander SUV and nobody beats Empire Toyota for service! I am always treated like a VIP and I am always completely satisfied. More

They charged $150 to read the check engine light that said to replace the gas cap (30 dollar part). Plus I did another couple of hundred dollar in other repairs. They offered no discount for the $150 c said to replace the gas cap (30 dollar part). Plus I did another couple of hundred dollar in other repairs. They offered no discount for the $150 check engine light reading even though it a piece equipment they use all the time, and Toyota requires it if I want to know what’s wrong. The ultimate ripoff. More

Car was ready in a reasonable amount of time. I was updated on the progress of the service. I find that service is more expensive at the dealer than at a neighborhood mechanic. updated on the progress of the service. I find that service is more expensive at the dealer than at a neighborhood mechanic. More

Juan is very professional and knowledgeable. He kindly answers every question I have in regards to the type of service my car will get. I recommend this service location! answers every question I have in regards to the type of service my car will get. I recommend this service location! More

There was no wait time and they only recommended the services I needed. What more could I ask for? I came for a complimentary oil change and tire rotation. They did it and did not try to sell me anyt services I needed. What more could I ask for? I came for a complimentary oil change and tire rotation. They did it and did not try to sell me anything extra. Thanks!! More

overcharged, had little knowledge of the problem, said it was one thing ,turned out to be something else, I paid for both. got it back and the left foot rest was broken ( was not before), and the jack and t was one thing ,turned out to be something else, I paid for both. got it back and the left foot rest was broken ( was not before), and the jack and tools stowed in the back were all over the trunk area. They obviously took them out to do the repair nd never put them back. Sloppy all around, and only concern was how i was paying Service rep, never said a word to me when i picked it up Place is the worst service area ive seen More