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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,229 Reviews

2,229 Reviews of Empire Toyota of Huntington - Service Center

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July 11, 2021

They still have not kept their word about fixing my hood from when I bought It last year . I still have 2 large dents on it More

by DELIMANAGER57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Jul 13, 2021 -

Empire Toyota of Huntington responded

We are very sorry to hear of your issues. Please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly. Thank you.

July 11, 2021

Very easy and fast. The entire experience was very pleasant. From the booking process to the rescheduling process to the in service experience. Everything was excellent More

by JHLNYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Jul 12, 2021 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Offering smooth and efficient services is so important to us, and we are delighted that our team made your experience an all-around success. It is our pleasure to serve you in any way possible, and we hope that you continue to choose us for all of your future automotive needs. We wish you safe travels- on behalf of the entire team!

July 10, 2021

Fast and efficient service. Convenient appointment scheduling. Great reminders. Couldn't ask for more. Friendly and helpful staff even in the middle of a hurricane. More

by FAFA63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Jul 12, 2021 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review! Your safety and satisfaction are of the utmost importance to us, and we are delighted that our team got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible, and we hope to serve you again in the future. Take care!

July 06, 2021

They did a good job it took a long time to get my lease but they worked hard to make sure I left that day in the vehicle I wanted and it didn’t take too long under 2 hours to service my car More

by Jjred10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 07, 2021 -

Empire Toyota of Huntington responded

Thank you for taking the time to share this positive review! We are honored by the opportunity to work with you and we are so glad our team could make things happen for you and make your visit an overall success. It is our pleasure to assist you in any way possible, and we greatly appreciate your patience. We will certainly provide you with the top-notch service that you so much deserve in the future. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you in the future.

July 05, 2021

Juan is the best ! He always take care of everything I need for my 2 cars . Highly recommended! More

by changscleaning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray , Juan Vargas
Jul 06, 2021 -

Empire Toyota of Huntington responded

Thank you so much for taking the time to share this excellent review and recommendation! We are thrilled that the quality of our services continuously meets your satisfaction, and we are certain that Juan will offer you nothing less than the 5-star service that you deserve. We hope to continue to serve you and your automotive needs for many years to come. We wish you the safest of travels- on behalf of the entire team!

July 05, 2021

Been dealing with EMPIRE for a while now.Only had a problem once and that was fixed immediately.Good service and I got my car back in a timely manner.. More

by leebranch5088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Jul 06, 2021 -

Empire Toyota of Huntington responded

Lee, Thank you for taking the time to share this positive review. We are honored to have your confidence and loyalty, and we will certainly provide you with nothing less than the top-notch experience that you so much deserve in the future. We are thrilled that our team could put you at ease and get your automotive needs swiftly taken care of. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 01, 2021

Great JobKelly was amazing , Service was completed Great Job Kelly was amazing , Service was completed without any Issues More

by LennyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas, Michelle Micalizzi, Anna Vargas
Jul 01, 2021 -

Empire Toyota of Huntington responded

Lenny, Thank you so much for this positive review! Offering thorough and efficient services is so important to us, and we are thrilled to hear that Kelly met your satisfaction. We hope to continue to serve you and your automotive needs for many years to come. Please drive safely, and do not hesitate to give us a call if we may ever be of further service to you in the future.

July 01, 2021

I went to Empire Toyota for my scheduled maintenance. Jose kept me informed every step of the way. He was friendly, professional, and patient. He answered all of my questions. The service area is bright More

by lyhaal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Jul 02, 2021 -

Empire Toyota of Huntington responded

Thank you so much for your positive review and recommendation! Providing top-quality service is so important to us, and we are thrilled that Jose got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible, and we will certainly provide you with nothing less than a 5-star experience in the future. Please drive safely, and do not hesitate to let us know if you ever have any further questions or concerns.

June 30, 2021

bad so bad the i was going to have a hart attack people .they were dying to go home .tank God Juan vargas help me ,i guess is the manager fault ,I think he is the manager of the establishment because he hi More

by marvinarizandieta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not listed
Jul 01, 2021 -

Empire Toyota of Huntington responded

Thank you for taking the time to share this feedback with us. We apologize for the frustration and inconvenience that resulted from your recent visit to our dealership. We would love the opportunity to speak with you personally to further discuss your experience and hopefully make things right. Please contact our service manager, Romeo Mejia, at (631)759-9176 or romeom@eagny.com, at your convenience. We hope to hear from you soon. Thank you.

June 29, 2021

Kelly Henri gives Excellent service as usual. I have been using this dealership for multiple cars now. Thank you as always. More

by IWOODHATE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Empire Toyota of Huntington responded

Thank you so much for taking the time to share this wonderful review! We are thrilled to hear that Kelly continues to provide you with 5-star service and gets your automotive needs efficiently taken care of. We are honored to have your confidence and loyalty, and we hope to continue to serve you for many years to come. Please drive safely, and do not hesitate to let us know how Kelly and the rest of the team may be of further assistance to you again in the future.

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