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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,222 Reviews

2,222 Reviews of Empire Toyota of Huntington - Service Center

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July 01, 2021

I went to Empire Toyota for my scheduled maintenance. Jose kept me informed every step of the way. He was friendly, professional, and patient. He answered all of my questions. The service area is bright More

by lyhaal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Jul 02, 2021 -

Empire Toyota of Huntington responded

Thank you so much for your positive review and recommendation! Providing top-quality service is so important to us, and we are thrilled that Jose got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible, and we will certainly provide you with nothing less than a 5-star experience in the future. Please drive safely, and do not hesitate to let us know if you ever have any further questions or concerns.

June 30, 2021

bad so bad the i was going to have a hart attack people .they were dying to go home .tank God Juan vargas help me ,i guess is the manager fault ,I think he is the manager of the establishment because he hi More

by marvinarizandieta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not listed
Jul 01, 2021 -

Empire Toyota of Huntington responded

Thank you for taking the time to share this feedback with us. We apologize for the frustration and inconvenience that resulted from your recent visit to our dealership. We would love the opportunity to speak with you personally to further discuss your experience and hopefully make things right. Please contact our service manager, Romeo Mejia, at (631)759-9176 or romeom@eagny.com, at your convenience. We hope to hear from you soon. Thank you.

June 29, 2021

Kelly Henri gives Excellent service as usual. I have been using this dealership for multiple cars now. Thank you as always. More

by IWOODHATE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Empire Toyota of Huntington responded

Thank you so much for taking the time to share this wonderful review! We are thrilled to hear that Kelly continues to provide you with 5-star service and gets your automotive needs efficiently taken care of. We are honored to have your confidence and loyalty, and we hope to continue to serve you for many years to come. Please drive safely, and do not hesitate to let us know how Kelly and the rest of the team may be of further assistance to you again in the future.

June 29, 2021

Very clear in every steps in ordee to buy the car More

by JOSEVM1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesly Sandoval
Jun 29, 2021 -

Empire Toyota of Huntington responded

Jose, Thank you for sharing this 5-star review! Offering smooth and remarkable experiences is always our goal, and we are glad to hear of your satisfaction. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 28, 2021

The service was performed correctly and the staff were professional and courteous. More

by Schachne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Jun 28, 2021 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are thrilled to hear that the quality of our services met your satisfaction, and our team will certainly provide you with nothing less than the A+ service that you deserve in the future. Please drive safely, and do not hesitate to let us know if we may ever be of further service to you again in the future.

June 28, 2021

Brought avalon in without appt since tire pressure light came on. I was taken care of immediately . Problem was found repair made. Leak was also found and taken care of in a reasonable amount of time. Ro More

by arlenehenry1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Arichabala
Jun 28, 2021 -

Empire Toyota of Huntington responded

Thank you for taking the time to share this wonderful review! Your safety is so important to us, and we are pleased to hear that our team got your automotive needs efficiently taken care of. It is our pleasure to serve you in any way possible, and Rodrigo will be honored to hear that you valued his assistance. We hope to serve you again in the future. Safe travels!

June 28, 2021

I needed some work done on my Toyota Sienna and was able to get an appointment right away. I was assisted by Mr. David Qin. He was very polite and respectful. My vehicle is running very well! Thanks fo More

by marucalinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David,Qin
Jun 28, 2021 -

Empire Toyota of Huntington responded

Thank you for your positive review! We are so glad that you confided in us with your automotive needs and we are thrilled to hear that David provided you with the top-notch service that you deserve. Offering smooth experiences is always our goal, and we will be sure to provide you with nothing less in the future. Please drive safely, and do not hesitate to give us a call if David and the rest of the team may ever be of service to you again in the future.

June 27, 2021

My 2020 RAV 4 was returned to me with low tire pressure even though I asked them to fix the problem. More

by DWROGERS0
Recommend Dealer
No
Employees Worked With
Jose
Jun 27, 2021 -

Empire Toyota of Huntington responded

Hello, we always strive to ensure that our guests and their vehicles are well taken care of and I am very sorry that your tires were not checked properly. Please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

June 27, 2021

All I can say is 'Wow!" What a great experience. Jose was very Professional. Understanding and Courteous. And went out his way to find a tire that I ordered a few months back. He also set up my next appointm More

by Dominick Leake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Jun 28, 2021 -

Empire Toyota of Huntington responded

Dominick, Thank you so much for your excellent review! Your safety and satisfaction are our utmost priorities, and we are so glad that Jose offered you nothing less than top-notch assistance and got your automotive needs swiftly resolved. We look forward to continue to serve you for many years to come. Safe travels!

June 25, 2021

Process was quick and easy. The waiting area was clean and had socially distant seating. The entire processes was completed by each person efficiently and politely. More

by SBUCHER610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Jun 28, 2021 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Your safety and satisfaction are so important to us, and we are thrilled our team could put you at ease and get your automotive needs swiftly resolved in a safe environment. We hope to continue to serve you for many years to come.

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