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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,207 Reviews

2,207 Reviews of Empire Toyota of Huntington - Service Center

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March 22, 2021

Great dealership from the salesperson to the financial guys to the service department. My cars features were explained in detail. Would recommend dealership to friends and family More

by GSAWICKI60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Khan
Mar 24, 2021 -

Empire Toyota of Huntington responded

Thank you for sharing your positive review with us. We're pleased to hear that you've had outstanding experiences with all of our wonderful staff! We know you have options when it comes to buying and servicing your vehicles, and we're glad you chose us!

March 19, 2021

My first service on my Tacoma since purchasing. Jose couldn't of been any more helpful. He explained the whole process and the recommended service windows in the future. The service was fast, the showro More

by Thomaslaupus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose from service
Mar 24, 2021 -

Empire Toyota of Huntington responded

Hi Thomas, We're pleased that Jose provided you an informative and outstanding service experience! Thank you for taking the time to share your 5-star review with us, and we hope you will visit us again!

March 18, 2021

Juan Vargas is the BEST. He pushed my insurance company to cover as much as possible, he was in constant communication with me, gave me his cell, even checked in on me on his days off. When he knew I was More

by PARKNANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Mar 23, 2021 -

Empire Toyota of Huntington responded

We're so glad that Juan was accessible and informative, and made your service experience great! Thank you for your 5-star review, and we hope you'll visit us again for your future car needs!

March 18, 2021

Had a great experience...excellent customer servicing and explanation of the car problems and cost. My experience, past and present, with the service department is they're excellent–helpful, competent, & eff More

by JGAROFOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas, Michelle Micalizzi, Anna Vargas
Mar 23, 2021 -

Empire Toyota of Huntington responded

Thank you for recommending us and for your positive review! We are happy to hear that our wonderful staff made your service visit fantastic! We appreciate your business and hope to work with you again.

March 18, 2021

Juan made by appointment visit quick and easy. Produced my vehicle with required work faster than scheduled. Pleasant experience and time passed quickly in their comfortable waiting area. More

by CMCCLOY50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Mar 24, 2021 -

Empire Toyota of Huntington responded

Thank you for your 5-star review! We are pleased to hear that Juan made your service visit simple and enjoyable. We appreciate your business and hope you will choose us again for your future car needs.

March 17, 2021

Great service by Jose. Quick and on point with recommendations. I wanted to leave as quick as possible, but Jose convinced me to stay an extra 20 minutes to fix a problem with the car due to a rec More

by CARMA681
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 18, 2021 -

Empire Toyota of Huntington responded

We're so glad that Jose provided you quick and outstanding service, and got your recall fixed as well! Thank you for taking the time to share your 5-star review with us, and we hope to work with you again!

March 13, 2021

Always a pleasure to deal with Kelly Henry, she always takes care of my Land Cruiser. Service has always been done well consistently, very easy to make An appointment. More

by jvr427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Empire Toyota of Huntington responded

We're happy to hear that Kelly makes your service visits fantastic! Thank you for taking the time to share your 5-star review with us! We hope you'll visit us again for your future car needs!

March 08, 2021

Dave Qin service manager. I told him I think people air trowing out into the garbage his his business card into garbage can so he does not get customers, he laughed Dave Qin was great took my request an More

by tlcarew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Qin
Mar 10, 2021 -

Empire Toyota of Huntington responded

thank you tlcarew! We're pleased to hear that Dave has been so helpful and accommodating, and makes your service visits pleasant each time. We appreciate your business and look forward to seeing you at your next service visit.

March 07, 2021

My service writer was very helpful,knowledgable,,and very nice to deal with. he is a rue asset to your company,made my visit for service an enjoyable experience. More

by o2bthin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Mar 10, 2021 -

Empire Toyota of Huntington responded

Thanks o2bthin! We're glad you had a great experience with Juan, and that he made sure your service visit was pleasant and hassle-free. We appreciate your business and hope to work with you again in the future.

March 07, 2021

Quick and efficient first service. I was very impressed with the COVID precautions that the service team had taken with the site and the interactions. More

by RQUART
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 10, 2021 -

Empire Toyota of Huntington responded

Thanks rquart! It's wonderful to hear that you felt comfortable and well accommodated during your service visit, and we appreciate your business.

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