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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,212 Reviews

2,212 Reviews of Empire Toyota of Huntington - Service Center

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December 08, 2020

Excellent service and a pleasure to do business with. I've been having my car serviced here for many years and I've never been disappointed. More

by jae125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Dec 09, 2020 -

Empire Toyota of Huntington responded

Thank you for your return business and for your positive review! We're happy to hear that you continue to have outstanding experiences with our great service staff. We look forward to assisting you again in the future!

December 05, 2020

I was able to get an appointment quickly and service was done quickly as well. They provided great service online as well. Thank you again. More

by dsalley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Dec 06, 2020 -

Empire Toyota of Huntington responded

We are glad that our service staff were quick and efficient and provided you a pleasant experience! We appreciate your 5-star review, and hope you will visit us again for your future car needs!

December 04, 2020

I was courteously and professionally by my service adviser Juan Vargas; work was completed while I waited .Regret that I missed black service specials the following week. More

by rsw39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Dec 06, 2020 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are happy to hear that Juan provided you great service, and got you and your vehicle back on the road in a timely manner. We know you have options when it comes to service, so thank you for choosing us!

December 01, 2020

I have been going to this dealership for years. I refuse to go anywhere else. Kelly Henri is an outstanding service advisor. she always exceeds my needs. More

by IWOODHATE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Dec 03, 2020 -

Empire Toyota of Huntington responded

Thank you for your great 5-star review! Kelly will be glad to hear your kind praise, and we are glad that she made your experience a fantastic one! We appreciate your business and hope to work with you again!

November 30, 2020

courteous thoughtful well done service was a pleasure needed recall fix and got that and whatever else i needed in less than 2 hours thanks! More

by THESADS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 03, 2020 -

Empire Toyota of Huntington responded

We're happy to hear that you had an enjoyable service visit! Thank you for sharing your 5-star experience with us, and we hope to be able to assist you again in the future!

November 30, 2020

The service was excellent, but after I picked up the car I had a problem, I have no battery, I do not know if there is something loose, I have already had to put battery cables twice to turn it on and somet More

by JORGEPUENTES1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department, Juan Vargas
Dec 03, 2020 -

Empire Toyota of Huntington responded

Hi Jorge, Thank you for sharing your feedback and positive review! We're glad you had a great experience with our fantastic service staff, and we hope you will choose us again for your future car needs. Please feel free to give us a call if you have any more questions or are in need of further assistance!

November 29, 2020

Rodrigo was very helpful and provided clear feedback on the needs of my car. Very satisfied with how my car performed after the repairs. Than you! More

by Izzy.Fortuna8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo, Service Department
Dec 03, 2020 -

Empire Toyota of Huntington responded

We are so glad that Rodrigo provided you an excellent service experience, and got you and your car back on the road! Thank you for your positive review, and we hope to work with you again!

November 25, 2020

Leo Kwan is a literal wizard. William in service is a repair ninja. This is a great car dealership - Leo took me through the process of buying and maintaining a beautiful new Rav4 Prime and made it total More

by BENWIGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Bonilla, Service Department, Leo Kwan, Justin Khan
Dec 03, 2020 -

Empire Toyota of Huntington responded

Hi Ben, We are so pleased to hear that you've had excellent experiences with Leo, William, and the rest of our sales and service staff! Thank you for sharing your great 5-star review with us, and we hope you'll visit us again. Congratulations on your new RAV4!

November 21, 2020

I was not willing to spend more money but I am very happy to stop my vehicle with Toyota all your group is exceptional. Thanks More

by Natanaelolivarez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department, Juan Vargas, Michelle Micalizzi, Anna Vargas
Nov 24, 2020 -

Empire Toyota of Huntington responded

Thank you for your 5-star review! We are pleased that your service experience was fantastic and we hope you will choose us again for your future car needs.

November 20, 2020

Came in for 4 month check up on Highlander. Fast, professional service. Liked the convenience of the 7-11 across the street for tea while I waited. More

by KELAPOOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 24, 2020 -

Empire Toyota of Huntington responded

We're glad you found your service experience to be quick and convenient! Thank you for taking the time to share your 5-star review with us, and we hope to assist you again!

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