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Trinity Cadillac

Englewood Cliffs, NJ

4.6
677 Reviews
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374 Sylvan Ave

Englewood Cliffs, NJ

07632

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Showing 677 reviews

May 03, 2024

It was a pleasure working with Sunni, who made the transaction as easy as possible. Everything that was promised, was delivered. Great job. More

by joe@cttsllc.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas James
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Very nice service, clean locación, very nice associate, peaceful atmosphere, I will recommend it. Fast service More

by jeors1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe England
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Isn’t everyone dealership who sells cars can also provide good service when your car breaks down. Trinity Cadillac service department is Class A for service- A for communication- A for customer satisfaction. More

by msolomon5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Womble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Jefferson was supper professional and helpful along with the rest of the team. I had a great, quick and fun experience and love my car. Thank you! More

by crbls48
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Cristina was very professional and pleasant and made it a smooth experience. She was also available, very responsive, and helpful after the transaction. More

by MacRem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

She was wonderful with everything to help me to purchase the car ! I talked with her 2 days before I drive almost 2 hours to buy the car for make sure everything was provided before and her give me the att More

by Diego sobrinho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason finance Maneger
April 27, 2024

Sunni was very helpful and patient since the beginning of our sale experience. We love our Lyriq! More

by rconsales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

It was the day of the solar eclipse so they shared their glasses so we all could see it. The staff is very friendly and welcoming. More

by opel10301
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Efficient and pleasant experience. Walter is a pleasure. We will be back Don’t care for the 15 word requirement More

by brnurse563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dashia Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe England
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

Horrible transaction. Was in contact with sales rep Alex. Got the runaround. Sold it to another buyer without a giving a courtesy call. Never again. More

by Ivanruhnke1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexander Singleton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Trinity Cadillac responded

Mr. & Mrs. Ceglia, I reviewed your interaction with Alex, your offer on the vehicle we had in inventory was $6,000 lower than our advertised price. Truth be told, we thought you were just taking a shot and not serious about a purchase. So, as a result we sold the car to someone else that made a much more competitive offer. A courtesy call did not seem appropriate to try to get you to spend an additional $6,000. The current vehicle market is very competitive, much like the real estate market. If you see something you like in your budget, be prepared to pounce on it. If you see something outside of your budget, it is not likely the dealer will come down to your offer. Take care and good luck with your vehicle search. Richard Aquino General Manager Trinity Cadillac

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