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Envision Ford of Duarte

Duarte, CA

Overview
Employees
Reviews
Vehicles
4.5
1,279 Reviews
Welcome to Envision Ford Lincoln of Duarte, where your automotive dreams come to life! Our friendly team is dedicated to helping you find the perfect vehicle, whether it's a sleek Ford or a luxurious Lincoln. But we don't stop there-our top-notch service department is here to keep your car running smoothly for years to come. With a commitment to exceptional service and a passion for all things automotive, we make your experience enjoyable and hassle-free. Join our family today, and let's drive into a brighter future together!
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1031 N Central Ave

Duarte, CA

91010

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Showing 1,279 reviews

October 04, 2026

Antonio is a great guy. He is my service writer, always friendly, always upbeat and gets my vehicle in and out quickly. He never tries to upsell me, but he does advise me on More

by larrybreceda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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Oct 04, 2026 -

Envision Ford of Duarte responded

Your mention of the video walk-through highlighting all completed work underscores our commitment to keeping you informed. We’re glad your F-150 service was both efficient and straightforward, without any unnecessary upsells. Knowing our maintenance recommendations gave you peace of mind means a lot to our service department.

October 04, 2026

Had an amazing experience with Envision Ford of Duarte Service Dept from beginning to end was greeted immediately by a service representative my car was written up then I got a digital inspection which wa More

by FRANKLIN94228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davit Mkrtchyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Molina
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Oct 04, 2026 -

Envision Ford of Duarte responded

Your mention of our detailed digital inspection, complete with video and photos, highlights our commitment to transparency. Our team is pleased we could provide that level of insight for your Ford Explorer, and knowing you wouldn’t bring it anywhere else means a lot to us.

October 03, 2026

He is always friendly, knowledgeable and goes out of his way to take care of our needs. More

by MARK.LARSEN
Recommend Dealer
Yes
Employees Worked With
Polo
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Oct 03, 2026 -

Envision Ford of Duarte responded

Going the extra mile is at the heart of how our service department operates. Your recognition of our team’s attentive, well-informed care for your Ford F-150 means a great deal to us.

October 03, 2026

Kevin is very professional He informed me called and text what was going on with my car and was able to have my car back in 2 days More

by Winnienett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Molina
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Oct 03, 2026 -

Envision Ford of Duarte responded

Our service team enjoyed keeping you updated through calls and texts and getting your Focus back on the road in just two days. Your kind words and five-star rating mean a great deal to us.

October 02, 2026

Polo has always been an excellent service advisor with great follow up. Great service from the department. More

by et.goss1
Recommend Dealer
Yes
Employees Worked With
Polo
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Oct 03, 2026 -

Envision Ford of Duarte responded

Your kind words about our service advisor’s attentive follow up and the care from our department are much appreciated. Hearing that the service on your Ford Edge met your expectations means a lot to our service team.

October 02, 2026

Quick, efficient service with no hassle. The staff was friendly, professional, and made everything easy. More

by VSUNDSETH47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
Print
Oct 02, 2026 -

Envision Ford of Duarte responded

Knowing that the service on your Ford Ranger was prompt and hassle-free is rewarding. Your compliments on our staff’s professionalism and friendly approach mean a lot to our service department.

September 30, 2026

One of the worst dealerships and rudest manager I've ever encountered. Terrible, terrible, terrible. Experts at false advertising and poor customer service. More

by KaiLong888
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Comacho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Davit Mkrtchyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Aguire
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2026 -

Envision Ford of Duarte responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 28, 2026

David should be a janitor not a manager. He’s the reason nobody likes stealerships. It’s ok for them to mark a vehicle up, but when it’s time for a customer to ask for a discount there’s an More

by Three11nla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Davit Mkrtchyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2026 -

Envision Ford of Duarte responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 27, 2026

Excellent service love the videos Showing what the car needs very helpful Keep up your high standard More

by Artie52
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
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Sep 27, 2026 -

Envision Ford of Duarte responded

We’re glad the videos made understanding the maintenance needs of your Ford Fusion Hybrid straightforward and helpful. Knowing our high standards met your expectations means a lot to our service team.

September 26, 2026

Very thorough! Love the videos and suggestions Easy to make appointments. They are very accommodating More

by LBERRYESSA
Recommend Dealer
Yes
Employees Worked With
Polo
Print
Sep 26, 2026 -

Envision Ford of Duarte responded

Your positive feedback on our service videos and guidance highlights how our team works to keep you informed and simplify scheduling. Hearing that our accommodating approach made arranging service on your Ford Escape easy means a lot to us.

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