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Envision Ford of Duarte
Duarte, CA
1,310 Reviews
Welcome to Envision Ford Lincoln of Duarte, where your automotive dreams come to life! Our friendly team is dedicated to helping you find the perfect vehicle, whether it's a sleek Ford or a luxurious Lincoln. But we don't stop there-our top-notch service department is here to keep your car running smoothly for years to come. With a commitment to exceptional service and a passion for all things automotive, we make your experience enjoyable and hassle-free. Join our family today, and let's drive into a brighter future together!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,310 reviews
October 27, 2026
Dealership sending text messages for the recall in the ford explorer but they don't check first whether they already have the parts before they call , in effect we are wasting our time talking to them the ford explorer but they don't check first whether they already have the parts before they call , in effect we are wasting our time talking to them the. transferring me to service only to find out they don't have the parts, not only that they also don't know when they will have it. Recalls have been going on for more than a year and yet until now they still don't have it. What kind of dealership is that . ? More
by cfbravo
Verified Customer
October 26, 2026
Excellent service and they're always asking. Can we help you with anything else and they really evaluated my car I was there for a recall, but they also evaluate my new car to make sure everythi Can we help you with anything else and they really evaluated my car I was there for a recall, but they also evaluate my new car to make sure everything was good on it because the one I had before I had oil leak so this one passed. More
by equiarts
Employees Worked With
Kevin
October 25, 2026
Polo Hernandez provided outstanding service from start to finish. He was friendly, honest, and took the time to explain everything clearly. It's refreshing to work with someone who genuinely cares about thei finish. He was friendly, honest, and took the time to explain everything clearly. It's refreshing to work with someone who genuinely cares about their customers and makes you feel valued. More
by A_HENRY_PRODUCTION0831
Employees Worked With
Y
October 24, 2026
My experiences are always pleasant They are also informative and I especially like the tech videos explaining what was reviewed and their recommendations informative and I especially like the tech videos explaining what was reviewed and their recommendations More
by LFRANCINE1968
Employees Worked With
Marcos in the service department
October 24, 2026
Every time I go get any kind of service done, Polois always very helpful and knowledgeable. And now that you've added the video showing what the technician is doing and showing what needs to be addresse always very helpful and knowledgeable. And now that you've added the video showing what the technician is doing and showing what needs to be addressed is also extremely helpful. More
by LFRANCINE1968
Employees Worked With
Polo Hernández
October 24, 2026
No longer offer shuttle service to take you home. I bought my car there. Communication was lacking on repairs. I would rather have in person calls than text. I bought my car there. Communication was lacking on repairs. I would rather have in person calls than text. More
by COMPJOCKLANE
Employees Worked With
Richard
October 22, 2026
Kevin Molina at Envision Ford provides amazing service! Fast and very efficient. They send videos of everything being done to your vehicle & Advisor actually follow up when they say they will & provide exc Fast and very efficient. They send videos of everything being done to your vehicle & Advisor actually follow up when they say they will & provide exceptional service. Will for sure be coming back for more services. More
by JOSUE
Employees Worked With
Kevin Molina
