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Envision Ford of Duarte

Duarte, CA

4.2
632 Reviews
Welcome to Envision Ford Lincoln of Duarte, where your automotive dreams come to life! Our friendly team is dedicated to helping you find the perfect vehicle, whether it's a sleek Ford or a luxurious Lincoln. But we don't stop there-our top-notch service department is here to keep your car running smoothly for years to come. With a commitment to exceptional service and a passion for all things ...
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1031 N Central Ave

Duarte, CA

91010

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Showing 632 reviews

August 08, 2025

My experience with my salesman was very professional. He was knowledgeable, patient, and his understanding with what vehicle best fit my need. More

by divinetransaction
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Toukhlajian
Aug 08, 2025 -

Envision Ford of Duarte responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Envision Ford of Duarte are glad to have you as a customer.

August 08, 2025

Great service and service personal. We been a customer since 2010. Now it's Envision Ford and we are enjoying the continuity of working with service manager Polo over the years. This a More

by HOLLIELUTTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo,service manager
Aug 08, 2025 -

Envision Ford of Duarte responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Envision Ford of Duarte.

August 07, 2025

I made a same day appointment and they were able to make sure I was in within a few hours . Polo was great and even had a Lyft to get me home . More

by MANDOGLZ61
Recommend Dealer
Yes
Employees Worked With
Polo Seevice
Aug 07, 2025 -

Envision Ford of Duarte responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 07, 2025

It was easy to bring my car in for service with Polo’s help. We have been taking our fords to this dealership for years now.. The people that we’ve had help us have been great and they represent this deal More

by LMGEIGER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leopoldo (Polo) Hernandez
Aug 07, 2025 -

Envision Ford of Duarte responded

Thanks for sharing about your experience with Envision Ford of Duarte. We appreciate your business and hope to see you again soon!

August 07, 2025

I had appt and my service writer was unavailable so Franklin said he did not want me to wait so he took over. I found him to be knowledgeable, friendly and professional. Good representative of your co More

by goose4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin
Aug 07, 2025 -

Envision Ford of Duarte responded

Thank you for choosing Envision Ford of Duarte. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 06, 2025

Polo was an incredible help. He was professional and great service. He xplained every step. More

by blondemarcy33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Comacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Envision Ford of Duarte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 06, 2025

We have used Advantage Ford, now Envision Ford, for over 20 years and have always appreciated Polo, our service tech. More

by ROGWANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
Aug 06, 2025 -

Envision Ford of Duarte responded

Thanks for sharing your thoughts about your experience with Envision Ford of Duarte. We appreciate your business and hope to see you again soon!

August 05, 2025

We recently purchased a Ford Explorer Platinum, and I can't say enough great things about the experience — especially thanks to Justin. From start to finish, he was knowledgeable, patient, and genuinely More

by MAX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 05, 2025 -

Envision Ford of Duarte responded

Thanks for sharing about your experience with Envision Ford of Duarte. We appreciate your business and hope to see you again soon!

August 05, 2025

Very disappointed that Ford would not provide financial assistance for what was clearly a manufacturer defect to a car with low mileage. More

by Ctaddeimiller
Recommend Dealer
No
Employees Worked With
Tony primarily
Aug 08, 2025 -

Envision Ford of Duarte responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

More
August 04, 2025

Marco and the team are great and know can rely on ford to take care of my car More

by JVSJEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Aug 04, 2025 -

Envision Ford of Duarte responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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