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Envision Ford of Duarte

Duarte, CA

Overview
Employees
Reviews
Vehicles
4.4
1,085 Reviews
Welcome to Envision Ford Lincoln of Duarte, where your automotive dreams come to life! Our friendly team is dedicated to helping you find the perfect vehicle, whether it's a sleek Ford or a luxurious Lincoln. But we don't stop there-our top-notch service department is here to keep your car running smoothly for years to come. With a commitment to exceptional service and a passion for all things automotive, we make your experience enjoyable and hassle-free. Join our family today, and let's drive into a brighter future together!
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1031 N Central Ave

Duarte, CA

91010

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Showing 1,085 reviews

February 16, 2026

We had an excellent experience overall. Made an appointment with Ryan over the phone Saturday. He had something come up and both he and Steve texted me to let me know of the change. I did a More

by RICK GOOLSBY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Five stars to all: Steve, Manuel, Juan, Boris
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Feb 16, 2026 -

Envision Ford of Duarte responded

Thank you for mentioning how our team kept you informed about your appointment and offered detailed expertise during your research. We’re happy our inventory and support helped you choose your new Ford. Enjoy exploring the mountains with it!

February 15, 2026

Excellent communication and service. Ultimately, we purchased a Ford Bronco. We really like Ford cars. More

by jjhuang1698
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cao
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Feb 15, 2026 -

Envision Ford of Duarte responded

Thank you for sharing your feedback. We’re glad our communication and service met your expectations. Congratulations on your new Ford and enjoy every moment behind the wheel.

February 15, 2026

Plenty of extremely overpriced recommendations. Not one mention of any of the recall work needed for my vehicle. Car wash looked like a hose was sprayed on it for a few seconds. Tire rotation was a More

by Flatheadjedd
Recommend Dealer
No
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Feb 18, 2026 -

Envision Ford of Duarte responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing this to our attention. If you're willing, please send us a message with your contact information so we can reach out to you. We're sorry your visit didn't go as planned and would love the opportunity to check in with you and address your concerns.

February 14, 2026

My experience was incredible. Antonio was so helpful and easy to talk to and easy to understand. He was patient with me. He went above and beyond to make it happen. Everyone was a More

by shellhart03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davit Mkrtchyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonia was my sales rep.
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Feb 14, 2026 -

Envision Ford of Duarte responded

What a joy to hear that our team made bringing home your used Ford Bronco Sport such a seamless experience. We’re thrilled you felt supported every step of the way and appreciate your enthusiasm. Thank you for choosing us and we look forward to serving you again.

February 14, 2026

Great communication by the service advisors. Always a clean and welcoming waiting area. The complimentary Uber rides are greatly appreciated. More

by VJLOPEZCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio bottelo
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Feb 14, 2026 -

Envision Ford of Duarte responded

We appreciate your compliments about our service advisors’ communication and the comfortable waiting area. It’s great to know the complimentary Uber rides help you stay on schedule. Please let us know whenever your Ford needs attention again.

February 13, 2026

Regular maintenance Best Customer Service representative super helpful and friendly Polo is the best Great More

by Chet
Recommend Dealer
Yes
Employees Worked With
Polo
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Feb 13, 2026 -

Envision Ford of Duarte responded

We’re delighted your Ford Escape’s regular maintenance went smoothly and that our service team member provided friendly, helpful support. Thank you for the perfect rating and for trusting us with your service needs.

February 13, 2026

Very clean facility with super friendly employees. Vey comfortable experience and is now considered my home vehicle maintenance spot More

by SUZRUELAS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
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Feb 13, 2026 -

Envision Ford of Duarte responded

It’s great to hear you found our facility clean and our team so friendly. We’re honored to be your go-to maintenance location for your Ford and glad the experience felt comfortable. We look forward to welcoming you back.

February 12, 2026

A1 customer service My experience with Marco is always top tier. This is ridiculous. I am explaining that I am happy with the service that I receive at Envision Ford with Marco Barillas and you're countin More

by E2ELLISON
Recommend Dealer
Yes
Employees Worked With
Marco Braille's
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Feb 12, 2026 -

Envision Ford of Duarte responded

Thank you for highlighting the exceptional service you receive on your Ford Explorer. We're delighted our team consistently delivers top-tier support. We appreciate your continued trust and look forward to assisting you again.

February 11, 2026

Nice people really did a great job working on my vehicle explains every detail on what they did to my car and took a video of what they did, really great job More

by DUAG_MARTY
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
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Feb 11, 2026 -

DUAG_MARTY responded

Nice people really did a great job working on my vehicle explains every detail on what they did to my car and took a video of what they did, really great job. Marco Barillas always assist and help whenever I bring my car to do maintenance Thanks

Feb 13, 2026 -

Envision Ford of Duarte responded

Marty, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marco met your expectations. Thank you for choosing Envision Ford of Duarte. We look forward to you being a valued customer for many years to come!

February 11, 2026

Polo is always very helpful. He keeps us apprised on the time our vehicle will be ready. More

by JCSBOK1
Recommend Dealer
Yes
Employees Worked With
Polo
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Feb 11, 2026 -

Envision Ford of Duarte responded

It’s great to hear our team’s assistance and timely updates kept you informed during your Ford Explorer service. We appreciate your 5-star rating and thank you for sharing your experience.

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