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Envision Ford of Duarte

Duarte, CA

4.4
1,085 Reviews
Welcome to Envision Ford Lincoln of Duarte, where your automotive dreams come to life! Our friendly team is dedicated to helping you find the perfect vehicle, whether it's a sleek Ford or a luxurious Lincoln. But we don't stop there-our top-notch service department is here to keep your car running smoothly for years to come. With a commitment to exceptional service and a passion for all things automotive, we make your experience enjoyable and hassle-free. Join our family today, and let's drive into a brighter future together!
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1031 N Central Ave

Duarte, CA

91010

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Showing 1,085 reviews

February 06, 2026

Fast, friendly and professional service Service advisor name was Franklin, and he is very good at his job More

by heshamanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin
Feb 06, 2026 -

Envision Ford of Duarte responded

It’s great to hear our team provided fast, friendly and professional service for your Ford. We appreciate you choosing our service center and look forward to assisting you again.

February 05, 2026

Very helpful and informative. Dealership doesnt push products that I don't feel I need and make recommendations for what might be best. More

by RLAWRENCE8806
Recommend Dealer
Yes
Employees Worked With
Frankin
Feb 05, 2026 -

Envision Ford of Duarte responded

Thank you for sharing your experience with your Ford Mustang service. We’re glad our team could offer helpful information without pushing unnecessary products. We appreciate your trust and look forward to supporting you on your next visit.

February 05, 2026

Worst experience ever never would I do business with this dealer!!! Stay away from this dealer More

by SS_CAMARO_92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amy Aguire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

Envision Ford of Duarte responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 05, 2026

I had an absolutely fantastic experience at Envision Ford of Duarte, and it was all thanks to my salesman, Aram. From start to finish, he was incredibly helpful, professional, and genuinely cared about makin More

by at0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davit Mkrtchyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aram Toukhlajian
Feb 05, 2026 -

Envision Ford of Duarte responded

It’s wonderful to hear that transparent, no-pressure communication made your Ford Mustang Mach-E service so enjoyable. Knowing you felt supported and confident throughout means a lot to our team. If there’s anything more you need, Davit is ready to assist with your next visit.

February 05, 2026

He was very communicative and had great customer service. He seems to really care about people and does his best to help. More

by CSRBALTAZAR
Recommend Dealer
Yes
Employees Worked With
Leopoldo from service
Feb 05, 2026 -

Envision Ford of Duarte responded

It’s wonderful to hear that our team communicated clearly and showed genuine care while servicing your Ford Bronco Sport. Your kind words encourage us to maintain that level of attentiveness. Thank you for sharing your experience; we look forward to assisting you again.

February 04, 2026

Polo is great to work with and upfront about the service appointment Polo is great to work with and upfront about the service appointment during the visit. More

by DALEO56
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
Feb 04, 2026 -

Envision Ford of Duarte responded

Thank you for sharing your experience with the service appointment for your Ford Maverick. We’re glad our team was transparent and helpful throughout your visit. We look forward to assisting you again.

February 04, 2026

Friendly, communicative, detailed I was given my car back on time The work was completed on time More

by Alexjr0
Recommend Dealer
Yes
Employees Worked With
Franklin
Feb 04, 2026 -

Envision Ford of Duarte responded

Thank you for noting our team’s friendly communication and attention to detail. We’re glad your Ford Bronco was returned on schedule and met your expectations. We look forward to assisting you again.

February 04, 2026

I had a complex set of issues that were addressed professionally by Polo Hernandez. The Ford C-Max now is good as new. I am happy to give the service a five star review. More

by doug210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
Feb 04, 2026 -

Envision Ford of Duarte responded

It’s great to know our team resolved the complex issues on your Ford C-Max Energi and restored it to like-new condition. Thank you for the five-star review and for trusting us with your service needs.

February 04, 2026

Polo was great. Excellent communication and fast service. I got my car back sooner than expected. More

by kevin@sawkinslaw.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
Feb 04, 2026 -

Envision Ford of Duarte responded

We’re delighted our communication and swift service impressed you. It’s rewarding to hear your Ford returned sooner than expected. Thank you for the five-star review.

February 04, 2026

He was very helpful and I had no problems with getting service thank you so much More

by Nicolas Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin in auto service
Feb 04, 2026 -

Envision Ford of Duarte responded

It’s great to hear our team was helpful and that scheduling your service went smoothly. Thank you for trusting us with your Ford. We look forward to assisting you again.

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