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Envision Ford of Duarte

Duarte, CA

Overview
Employees
Reviews
Vehicles
4.5
1,198 Reviews
Welcome to Envision Ford Lincoln of Duarte, where your automotive dreams come to life! Our friendly team is dedicated to helping you find the perfect vehicle, whether it's a sleek Ford or a luxurious Lincoln. But we don't stop there-our top-notch service department is here to keep your car running smoothly for years to come. With a commitment to exceptional service and a passion for all things automotive, we make your experience enjoyable and hassle-free. Join our family today, and let's drive into a brighter future together!
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1031 N Central Ave

Duarte, CA

91010

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Showing 1,198 reviews

July 27, 2026

Richard great service, thank you for all your help, my son was so happy with his truck More

by chefvargas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Comacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2026 -

Envision Ford of Duarte responded

Thank you for recognizing Richard’s service. We’re glad your son is enjoying his truck. Feel free to reach out if we can help again.

July 26, 2026

Polo is very thoughtful and understanding. He walked through all the recommendations after the inspection. When we went there for an oil chsnge. More

by GILBERTGHERRERA
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
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Jul 27, 2026 -

Envision Ford of Duarte responded

Thank you for the kind review. We’re glad our team explained all inspection recommendations clearly during your Ford’s oil change. Let us know if we can help with anything else.

July 26, 2026

Edgar is such a helpful mechanic! Y’all are lucky to have him! He’s prompt, friendly, efficient, and knowledgeable in all he does! More

by agm74269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar, mechanic
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Jul 26, 2026 -

Envision Ford of Duarte responded

We’re delighted your Ford Focus received such prompt, friendly, and knowledgeable service. Our technicians aim to provide efficient support every time. Thank you for sharing your experience, and we look forward to assisting you again.

July 26, 2026

I am very satisfied with the work & service starting with Polo Hernández and his crew from the technician, to the gentlemen who wash my car. More

by vanessaccontreras
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernández
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Jul 26, 2026 -

Envision Ford of Duarte responded

What a pleasure to hear you were pleased with the service team’s attention and the work of our detailing crew. We’re thrilled your Ford F-150 left looking its best. Thank you for sharing your experience.

July 26, 2026

Marco Barilla is the best and most efficient service provider. Always professional on time and reliable More

by HARUMITAKATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
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Jul 26, 2026 -

Envision Ford of Duarte responded

Thank you for highlighting our team’s professionalism and efficiency. We’re glad your Ford Transit Connect service was reliable and prompt. We appreciate the five-star rating and look forward to assisting you again.

July 24, 2026

Great Customer service! Was ready super quick. Love it here and everybody was super friendly! More

by DELANEY.JOYCE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Botello
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Jul 25, 2026 -

Envision Ford of Duarte responded

We’re thrilled your Ford Bronco was ready so quickly and that everyone provided friendly service. Thank you for trusting us with your Bronco’s care!

July 24, 2026

No follow through and not able to complete repairs Vehicle returned with missing parts and incomplete work More

by Justinlmutv
Recommend Dealer
No
Employees Worked With
I was not fully introduced to the team
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Jul 31, 2026 -

Envision Ford of Duarte responded

Hello Justin: We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 24, 2026

Marcos always does very good work. My wife and I are very pleased with the work. More

by caseydr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo he assists Marcos very professional
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Jul 24, 2026 -

Envision Ford of Duarte responded

Thank you for entrusting our technicians with your Ford. We’re delighted that you and your wife are pleased with the service and look forward to assisting you again.

July 24, 2026

Both gentlemen were professional and a pleasure to work with. Clear communication was given and the timeless were on point. More

by Mireles77
Recommend Dealer
Yes
Employees Worked With
Mr. Rico in Service Tony/Antonio, my driver
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Jul 24, 2026 -

Envision Ford of Duarte responded

Thank you for the five-star rating and for bringing your Ford Edge in for service. We’re pleased our team was professional, communicated clearly, and kept the process on schedule. We look forward to seeing you again for your next service visit.

July 23, 2026

An oil change took 3 hours, that is incredibly long. There also was no lyft service but the price for the oil change was twice more than last year. More

by JYLEONG12
Recommend Dealer
No
Employees Worked With
Darlene
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Jul 27, 2026 -

Envision Ford of Duarte responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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