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Envision Ford of Duarte
Duarte, CA
425 Reviews
Here at Envision Ford of Duarte, it is our mission to be the automotive home of drivers in the Duarte, CA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 425 reviews
July 17, 2024
Marco has been my service rep since I purchased my Focus in 2012. He's very professional, easy to work with and keeps my car running great. in 2012. He's very professional, easy to work with and keeps my car running great. More
by STEPHENS_RJ
Verified CustomerEmployees Worked With
Andrea Gallardo, Polo Hernandez, Marco Barillas
July 17, 2024
I brought in my car for a check engine light and I have my oil changed. Dropped off my car on a Saturday. Didn’t get a callback until Tuesday afternoon around 2:30pm. Unfortunately, I missed the call. I ca my oil changed. Dropped off my car on a Saturday. Didn’t get a callback until Tuesday afternoon around 2:30pm. Unfortunately, I missed the call. I called back twice and the phone just rang, I was able to leave a voicemail eventually. The service department never answers the phone. I eventually had to walk into the service department myself to figure out what was wrong with my car. I was told The reason for the check engine light and that they need to do further research for another problem. My car may have. Asked to get my car back since this was the day I was promised, I was told that none of the oil changes or services were done to my car in the meantime. More
by TYLERDEVITO92
Employees Worked With
Marco Barillas
July 16, 2024
Marcos is always great to work with, and he keeps me updated on the cars needs and progress. Marcos and Polo are both great to work with for service. updated on the cars needs and progress. Marcos and Polo are both great to work with for service. More
by jonfrontino
Employees Worked With
Rocky Lakhani, Polo Hernandez, Marco Barillas
July 15, 2024
Polo Hernandez has been my advisor for years. He is professional, explains things well and in detail . He is friendly and patient with my questions. I go to Duarte because of him. Thank you P He is professional, explains things well and in detail . He is friendly and patient with my questions. I go to Duarte because of him. Thank you Polo! More
by DANDMSPIRIT
Employees Worked With
Polo Hernandez
July 13, 2024
I have had pleasant experiences with Marco, Polo and Tony regarding the services on my cars. They are very friendly and professional. regarding the services on my cars. They are very friendly and professional. More
by RICHMAG211
Employees Worked With
Polo Hernandez, Marco Barillas, Tony Botello
