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Advantage Ford Lincoln - Service Center

Duarte, CA

4.2
455 Reviews

455 Reviews of Advantage Ford Lincoln - Service Center

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September 15, 2025

The service center handled this requirement wonderfully. Communication throughout was excellent. Decisions were easily made on recommendations and guidance provided by Mr. Barillas. More

by BCP4949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
Sep 15, 2025 -

Envision Ford of Duarte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 15, 2025

Service is pretty good weigth time is minimum it was a good experience and it was fast More

by 2020 expedition
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
Sep 15, 2025 -

Envision Ford of Duarte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 14, 2025

Oh I made a mistake on the first question. Everything was a 5! I didn't see that it went to a 5 on the first question. Excellent service as always. Thank you. More

by MAEDDOGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Sep 14, 2025 -

Envision Ford of Duarte responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Envision Ford of Duarte.

September 14, 2025

My service advisor, Polo Hernandez is great! I have been coming to him since I purchased my car in 2010 More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
Sep 14, 2025 -

Envision Ford of Duarte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Envision Ford of Duarte!

September 13, 2025

Great customer service by Polo. He gave me a good explanation of car service need and keep me updated. More

by LUPITA1818.LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
Sep 13, 2025 -

Envision Ford of Duarte responded

Thanks for sharing about your experience with Envision Ford of Duarte. We appreciate your business and hope to see you again soon!

September 13, 2025

It was easy to make the appointment at a time convenient for me. Polo was friendly, courteous, and knowledgeable. My service was done in a timely manner. More

by bennett451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
Sep 13, 2025 -

Envision Ford of Duarte responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Envision Ford of Duarte.

September 13, 2025

As usual Polo was attentive and thorough in dealing with my two issues. He followed up with phone calls to keep me informed of when the materials he ordered would be delivered. I appreciate his efforts to g More

by johnhiggins365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above.
Sep 13, 2025 -

Envision Ford of Duarte responded

Thanks for sharing about your experience with Envision Ford of Duarte. We appreciate your business and hope to see you again soon!

September 12, 2025

Saw a truck online, made a quick deal over a few hours. Drove up and was in and out. Richard was great, finance was quick and easy. Buying vehicles is usually a drag.. this was easy, a positive experience. More

by wmwmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Comacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davit Mkrtchyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Aguire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Envision Ford of Duarte responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Envision Ford of Duarte.

September 12, 2025

Excellent service, capable and communicative service writer, prompt completion of work, factory and dealership recommended services have been tracked, offered, and performed with my approval. More

by d2039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leopoldo Hernandez
Sep 12, 2025 -

Envision Ford of Duarte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 12, 2025

Edgar did a great job getting more repair in quickly, getting the work done fast and explaining everything to me. More

by bmcgavin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rico
Sep 12, 2025 -

Envision Ford of Duarte responded

Thank you for choosing Envision Ford of Duarte. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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