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Envision Ford of Oxnard

Oxnard, CA

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Reviews
Vehicles
4.4
785 Reviews
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1501 Auto Center Dr

Oxnard, CA

93036

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Showing 785 reviews

January 27, 2024

Mitch, my service advisor was a pleasure to deal with. ..very knowledgeable and accommodating. I received a video of my truck's assessment. Will DEFINITELY go back for my next servicr. More

by Lacemakingdiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch De LA Cruz, Service Advisor
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Jan 28, 2024 -

Envision Ford of Oxnard responded

We're so glad to know that Mitch provided you with knowledgeable and accommodating service here at Envision Ford of Oxnard. We appreciate your feedback and are here for anything else you might need down the road!

January 27, 2024

So promising…promises a lot but fails to deliver. .after market services is very poor More

by robertoevangeline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Armas
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January 27, 2024

Grant was great. He kept me updated on where they were in the service process. Giving times at what stage of the service, which was an oil change. Great service! More

by ronanstorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
Jan 28, 2024 -

Envision Ford of Oxnard responded

Ronan, it's great to know that Grant kept you up-to-date during your service visit at Envision Ford of Oxnard. We appreciate the positive feedback and look forward to seeing you next time! Take care!

January 26, 2024

I had my Edge serviced at Envision Ford. They were kind enough to cover the Lyft cost to and from my work when my car was not completed in one day. Great service! More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch de la Cruz
Report | Print
Jan 26, 2024 -

Envision Ford of Oxnard responded

Laura, we're glad to know you had a great service experience at Envision Ford of Oxnard. We always aim for convenience and satisfaction! Thanks for the positive feedback.

January 26, 2024

Great customer service, friendly service advisor, all around an awesome experience and waiting room with snacks. More

by Marvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lemuz
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Jan 27, 2024 -

Envision Ford of Oxnard responded

Marvin, we're delighted to know you had an awesome experience with our team here at Envision Ford of Oxnard! We strive for great customer service and are glad our waiting room snacks were a hit. Thanks for the review!

January 26, 2024

Very attentive and met all our needs. Very professional and accommodating. Armando was great. It was a pleasant experience. More

by Emmaluft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando
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Jan 28, 2024 -

Envision Ford of Oxnard responded

We're glad to know you had a pleasant experience with us at Envision Ford of Oxnard! It's great that Armando was able to provide such helpful assistance. Thanks for the review and we hope to see you again in the future!

January 25, 2024

Service department unsatisfactory! I made my appointment and waited for three hours. I was told the part was used up for other vehicles. Why set appointment when part's was not enough. More

by Rico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All
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January 25, 2024

I was very pleased with my experience today at Envision Ford. Grant was great and made me feel like a VIP! I didn’t have to wait that long and was out less than an hour and half for a 10,000 mile check! More

by lamo_ll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
Jan 26, 2024 -

Envision Ford of Oxnard responded

We're delighted to know you had a great experience with Grant at Envision Ford of Oxnard. It's always our goal to provide efficient and top-notch service! Thanks for choosing us for your 10,000-mile check-up.

January 24, 2024

I was so lucky to get Johnny Lemuz as my service man. He was the best ever! More

by renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny, Lemuz
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Jan 24, 2024 -

Envision Ford of Oxnard responded

Renee, we're so glad to hear Johnny could be a fantastic service person for you! We'll be sure to pass along your kind words. Thanks for working with us at Envision Ford of Oxnard!

January 23, 2024

Took care of my check engine light alert within a time response that was acceptable to me More

by Chrismarie805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch de la cruz
Report | Print
Jan 23, 2024 -

Envision Ford of Oxnard responded

We're thrilled to hear your recent service visit went smoothly! Thank you for your review from the whole team at Envision Ford of Oxnard!

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