Envision Ford of Oxnard

Professional Had to wait 10 or so minutes for initial contact, after initial contact everything was professionally handled and prompt. contact, after initial contact everything was professionally handled and prompt. More

Sure, I went in to check a noise with the stereo when I got my truck back. The passenger seat massage stopped working. I was told I need to pay $250 just to get it checked out. It was working prior to my v got my truck back. The passenger seat massage stopped working. I was told I need to pay $250 just to get it checked out. It was working prior to my visit. More

Great service department. Alberto Torres was very professional. Considering Lincoln service perks are no longer available this was acceptable for a maintenance visit. I Alberto Torres was very professional. Considering Lincoln service perks are no longer available this was acceptable for a maintenance visit. I still have to find a time when I can drop off the vehicle for an entire day to get a warranty issue completed. It would be nice if Lincoln would pay for a ride home….. More

All went well. Time promised was met. Video inspection was a nice feature. Johnny was good to work with. Time promised was met. Video inspection was a nice feature. Johnny was good to work with. More

A lot nicer experience then in the past everyone was extremely helpful not pushy. Ash was very helpful. extremely helpful not pushy. Ash was very helpful. More

Johnny was helpful and stood by his word revising my previous experience with service. I am still experiencing electrical concerns on the vehicles windows and now the entire inside of the system will go previous experience with service. I am still experiencing electrical concerns on the vehicles windows and now the entire inside of the system will go blank and turn off resulting in windows rolling down instead of up, the screens not visible they go black on the car ( no visual on vehicle status nor lights or signals on radio touch screen. Fords vehicles are going down hill. I can see why this is the last of the Ford escapes. I wish ford would fix the repeated problem and not ignore More

Brought in for check engine light on. Repairs made, and the bill for them was paid. Took the vehicle home but check engine light came on during the trip. Had to return the vehicle a secon Repairs made, and the bill for them was paid. Took the vehicle home but check engine light came on during the trip. Had to return the vehicle a second time and this time another problem was found and repaired. The main issue is that I live 25 minutes one way away from the dealership so multiple trips are very inconvenient. Both issues should have been resolved on the first trip. More

Envision took great care of me and my vehicle! Easy to work with, and Johnny was amazing. He made the repairs clear as day and had great communication. Easy to work with, and Johnny was amazing. He made the repairs clear as day and had great communication. More

We recently purchased our Ford Mustang Mach-E, and the entire experience was absolutely first- class. The dealership has a classy, professional atmosphere and our salesman Ben and Manager Chris were Fanta entire experience was absolutely first- class. The dealership has a classy, professional atmosphere and our salesman Ben and Manager Chris were Fantastic, friendly and truly attentive to every detail. The service was smooth and stress-free and felt confident in every step of the process. Highly recommend!!! More

Service advisor Roberto was great. Very patient dealing with 84 yr old hard hearing customer. Answered all my questions with clarity. Seemed to “go the extra mile “. Appreciated his he Very patient dealing with 84 yr old hard hearing customer. Answered all my questions with clarity. Seemed to “go the extra mile “. Appreciated his helpful manner. More