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Envision Ford of Oxnard

Oxnard, CA

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Reviews
Vehicles
4.4
785 Reviews
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1501 Auto Center Dr

Oxnard, CA

93036

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Showing 785 reviews

November 27, 2023

I went there in the morning, I needed a battery, he said they were too busy. I had to go back some hours later cause the Ventura store was closed. This time Mr. Orosco helped me & got it done in a timely ma More

by rosiem965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orosco
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Nov 28, 2023 -

Envision Ford of Oxnard responded

Rosie, we appreciate your patience and understanding during a busy time at Envision Ford of Oxnard. We're glad Mr. Orosco was able to assist you with the battery issue in a timely manner. Please reach out if there is anything else we can do to assist you.

November 27, 2023

He was really sweet he’s friendly, and helpful They did a great job here More

by 74alejandrodominguez
Recommend Dealer
Yes
Employees Worked With
Alberto
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Nov 28, 2023 -

Envision Ford of Oxnard responded

Thank you for your confidence in Envision Ford of Oxnard, and for your business. We are grateful to have you as a customer!

November 26, 2023

Very professional assistance. I wish I knew the real time it would take to get my key fixed More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrek
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Nov 27, 2023 -

Envision Ford of Oxnard responded

Thank you so much for the five-star review, Lee! We are thrilled that our team was professional. Your feedback on our communication is appreciated as well! If you have any ongoing questions regarding your new key, please don't hesitate to reach out to the Envision Ford of Oxnard team.

November 24, 2023

Jadd made sure all my needs and concerns were met. Very professional, forthcoming, and knowledgeable. More

by montesj86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jadd, Fadi, Lee
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Nov 27, 2023 -

Envision Ford of Oxnard responded

We're delighted to know that Jadd was able to meet all your needs and concerns at Envision Ford of Oxnard. We appreciate the positive feedback about his professionalism and knowledge!

November 24, 2023

Great customer service, Mitch was the service advisor who helped me and was very helpful More

by Barbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch de la Cruz
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Nov 27, 2023 -

Envision Ford of Oxnard responded

Barbi, thank you for the review! We appreciate the kind feedback about Mitch and hope to see you again at Envision Ford of Oxnard!

November 21, 2023

I was told up front that replacing my brake hoses would take up to four hours. I had to stay at the dealership & wait. Imagine my surprise when it was done in 1 1\ hours. Great service!! More

by hrsmetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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Nov 22, 2023 -

Envision Ford of Oxnard responded

We're glad to have exceeded your expectations with our speedy service at Envision Ford of Oxnard! Thanks for choosing us and sharing this positive feedback. We are here for you and any of your future needs!

November 21, 2023

It was a pleasure working with Isaac, he was very accommodating and easy to work with More

by claudiabergman2400
Recommend Dealer
Yes
Employees Worked With
Ricky
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Nov 22, 2023 -

Envision Ford of Oxnard responded

Thank you for this wonderful review of Envision Ford of Oxnard! We truly appreciate your shoutout to Isaac and hope to see you again!

November 20, 2023

The sales experience was great. Very friendly and made it simple. I would highly recommend this dealership to any friends or family. More

by mitchdelacruz22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John armas
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Nov 20, 2023 -

Envision Ford of Oxnard responded

We're delighted to know you had a great sales experience at Envision Ford of Oxnard! Thanks for recommending us, we look forward to serving your friends and family in the future. Safe travels with your new car!

November 19, 2023

Service advisor very professional and knowing what tipe of service to be done. This is the second time that I brought my vehicle for service here after taking over from Vista Ford that I have a complaint More

by cyacook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Christopher
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November 19, 2023

Mitchell was the greatest! Got an oil change, he got me in and out within the hour. The waiting room was wonderful, 2 TV's snacks and drinks. Highly recommend. More

by mfloyd5151
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mitchell Christopher
Report | Print
Nov 20, 2023 -

Envision Ford of Oxnard responded

We're delighted to know that you had a great experience with Mitchell at Envision Ford of Oxnard! Our team always aims for efficient service while ensuring our customers are comfortable. Thanks for recommending us—we appreciate it!

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