Envision Ford of Oxnard - Service Center

Made an appointment the same morning. Had a great conversation about cars and manual transmission while we did paperwork. I also got a Lyft home it was very convenient. Had a great conversation about cars and manual transmission while we did paperwork. I also got a Lyft home it was very convenient. More

Vehicle service was warranty work which was greatfully appreciated. Thank you for advising me of this opportunity keep my truck in reliable condition. appreciated. Thank you for advising me of this opportunity keep my truck in reliable condition. More

One of my sensors for the tire pressure gauge in one of my wheels went out, and I wanted it fixed before I went on a road trip. I made the appointment several days before my trip, but the only day they cou my wheels went out, and I wanted it fixed before I went on a road trip. I made the appointment several days before my trip, but the only day they could get me in was the day before my trip. I told the woman who made my appointment that I could only do this appointment if they could guarantee that I would be done by noon. She reassured me that that would not be a problem. So, I dropped my car off at 8 AM that morning and was expecting to get my car back by noon. At noon I hadn’t heard anything yet, so I called and I was told the car had not been looked at yet. I was very annoyed because I had exactly 1 hour to handle all this before my next appointment. I had a dental appointment later on in the afternoon that I needed my car for. So now I had to get an Uber from my work to my dentist, and after the dentist appointment another Uber from the dentist back to my work. I was very annoyed. It’ll be interesting to see how you respond to this, and depending on your response, I may or may not come back to envision Ford In Oxnard. More

Best service department visit thus far. THANK YOU ALEX TORRES. Your service was extraordinary and fast! THANK YOU ALEX TORRES. Your service was extraordinary and fast! More

Grant was great, I was in for an oil change, but the ones servicing the truck forgot to reset the change oil light and they forgot to top up the tires, which were low. servicing the truck forgot to reset the change oil light and they forgot to top up the tires, which were low. More

Everything went very smooth. I had an appointment. The waiting time was adequate. Well organized waiting room I had an appointment. The waiting time was adequate. Well organized waiting room More

Appointment was very easy to schedule and Alex in Service department was courteous and efficient. Service department was courteous and efficient. More

Alberto is away amazing, friendly and professional. I enjoy coming in when, especially when it’s him or Mitch I am working with I enjoy coming in when, especially when it’s him or Mitch I am working with More

The people there are very helpful patient and quick to return phone calls and notify customer that the car is done and if there’s any updates needed to the vehicle return phone calls and notify customer that the car is done and if there’s any updates needed to the vehicle More

JC’s excellent customer service really made me feel appreciated as a customer and he was very helpful and professional appreciated as a customer and he was very helpful and professional More