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Envision Ford of Oxnard - Service Center

Oxnard, CA

4.3
680 Reviews

680 Reviews of Envision Ford of Oxnard - Service Center

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July 17, 2025

Always prompt service and professional listening to concerns and going the mile to accomplish requests I am always satisfied More

by ESTEPR67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Envision Ford of Oxnard responded

Thank you for your continued trust and kind words! We’re glad to hear our team consistently provides prompt and professional service while addressing your concerns. Your satisfaction is our top priority, and we look forward to serving you for many years to come!

July 16, 2025

Fabulous staff, decided to wait for my oil change eveveryting was completed on time very happy with the service. Thank you. More

by SIGASKVIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Belle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Envision Ford of Oxnard responded

Thank you for your kind words! We’re delighted to hear you were happy with the timely service and enjoyed your visit. We appreciate your business and look forward to assisting you again!

July 16, 2025

Great service! ! Johnny Lemuz is my service advisor and is always excellent , the dealership shows professionalism and great customer experience. More

by markm101gpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lemuz
Jul 22, 2025 -

Envision Ford of Oxnard responded

Thank you for your wonderful feedback! We’re thrilled to hear Johnny Lemuz consistently provides excellent service and that our dealership delivers a professional and positive experience. We appreciate your trust and look forward to serving you again!

July 15, 2025

When I bought my bronco new from Envision in 2024 the sales person said I have 3 free oil changes long story short the owner was told about this and only ok’d 1 free oil change. I’m grateful but I’m stil More

by Jsouth66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky
Jul 22, 2025 -

Envision Ford of Oxnard responded

We’re sorry to hear about your frustration regarding the oil change offer. It’s always our goal to provide clear and honest communication, and we regret if there was any misunderstanding. We appreciate your feedback and take it seriously as we continually strive to improve our customer experience. Please feel free to reach out to our management team if you’d like to discuss this further. Thank you for sharing your thoughts with us.

July 14, 2025

Envision was able to get my maintenance scheduled in a timely manner, and they found a small issue that if not caught could have became a very big problem. More

by BOBBYSHAW521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 14, 2025 -

Envision Ford of Oxnard responded

Thank you for your feedback! We're glad to hear that we could schedule your maintenance promptly and catch that small issue before it became a bigger problem. Keeping your vehicle in great shape and providing timely service is our priority. We appreciate your trust and look forward to serving you again!

July 14, 2025

Daniel was very pleasant and professional we had four recalls to deal with, and the car was ready when they said it would be.Dan More

by SHARON.SPARKS1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ayala
Jul 14, 2025 -

Envision Ford of Oxnard responded

Thank you for the great feedback, Dan! We're glad to hear Daniel took good care of you and made the recall process smooth and efficient. It's always our goal to meet expectations and timelines, and we’re happy everything was completed right on schedule. We appreciate your trust and hope to see you again!

July 14, 2025

Johnny was very helpful, professional and courteous in helping with my vehicle! He communicated well also. More

by troy53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Montoya
Jul 14, 2025 -

Envision Ford of Oxnard responded

Thank you so much for your kind words! We're thrilled to hear that Johnny provided you with helpful, professional, and courteous service. Clear communication is something we strive for, and we’re glad Johnny delivered. We truly appreciate your feedback and look forward to serving you again in the future!

July 13, 2025

Grant was very professional and friendly. I’ll be using this dealership in the future for my Ford service. Nice customer service area with drinks and snacks. More

by cindi.fredrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant in service
Jul 14, 2025 -

Envision Ford of Oxnard responded

Thank you for the wonderful feedback! We're so glad to hear Grant provided you with professional and friendly service. It’s great to know you enjoyed our customer lounge as well — we do our best to make your visit comfortable. We look forward to seeing you again for your future Ford service needs!

July 12, 2025

Decent for service. appointments don't seem to matter for routine service. Would recommend for thst More

by TWOIDIOTSFISHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Jul 14, 2025 -

Envision Ford of Oxnard responded

Thank you for your honest feedback! We're glad to hear you'd recommend us for service, and we appreciate you pointing out the experience with scheduling. We know how important your time is, and we’re actively working on improving the efficiency of our appointment system to better serve our customers. We hope to provide you with an even smoother visit next time!

July 12, 2025

Great service with Daniel. He took good care of me and checked in throughout the way. More

by MR.GOMEZ75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ayala
Jul 14, 2025 -

Envision Ford of Oxnard responded

Thank you for the great review! We're happy to hear Daniel took such good care of you and kept you updated throughout the process. Providing excellent service and clear communication is what we strive for, and we're glad Daniel delivered. We appreciate your business and look forward to seeing you again!

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