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Envision Lincoln of Duarte

Duarte, CA

Overview
Employees
Reviews
4.4
85 Reviews
Here at Envision Lincoln Duarte, we do more than provide our California customers with the latest luxury models. With the selection of new and pre-owned Lincoln models, you're sure to find what you need for your daily commute. Aside from selling these high-end vehicles, we also help you with every aspect of the ownership process because that's what we do for our customers. At our Duarte dealership, we understand that our guests have a taste for the finest in automotive experiences, and we firmly believe our customer service should reflect that. To that end, we'll gladly work with you to turn the luxury crossover or SUV of your dreams into a reality you can proudly drive home in. We'll cut through the clutter of financing that other dealerships throw in your way to ensure we build the best possible deal for you. And once you've seen our team's attentiveness to detail, we're confident you'll want to entrust all your Lincoln service and repairs to us in the years to come. We want you to come and see all our offerings here in our Duarte showroom near your local area. If you have any questions about Lincoln options available, contact us, and we can get started today.
Contact Dealership

1031 Central Ave

Duarte, CA

91010

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Showing 85 reviews

January 07, 2026

I will not do business with the sales department but will see Marco and Polo. More

by SANDYMURPHY2
Recommend Dealer
Yes
Employees Worked With
Polo in Service. Excellent!
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Jan 07, 2026 -

Envision Lincoln of Duarte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 07, 2026

Excellent service provided by Polo Hernandez. He keeps the Customer informed all through the process More

by MACGONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Polo Hernandez
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Jan 07, 2026 -

Envision Lincoln of Duarte responded

Thanks for sharing your thoughts about your experience with Envision Lincoln of Duarte. We appreciate your business and hope to see you again soon!

January 04, 2026

Tony was very helpful in getting our car checked out, determining the problem and sending a text (very helpful) outlining the problem and listing the estimated cost to fix. He also informed us in a timel More

by RUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony BOTELLO - 5 Stars
Report | Print
Jan 04, 2026 -

Envision Lincoln of Duarte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 03, 2026

It was pulling teeth to get answers. We had to call our extended insurance to get help. It was definitely an unpleasant experience More

by Dealeralternativesolutions
Recommend Dealer
No
Employees Worked With
Edgar Rico
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Rico
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Jan 07, 2026 -

Envision Lincoln of Duarte responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 03, 2026

Overall very good as usual. A little disappointed in the amount of time I was without my car, but I understand given the holiday. Polo kept me informed and updated along the way More

by CROWTHER439
Recommend Dealer
Yes
Employees Worked With
Polo
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Jan 03, 2026 -

Envision Lincoln of Duarte responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 02, 2026

The service went as scheduled without any unexpected issues. Polo was courteous and friendly and made sure I understood what services were performed. More

by gcpickering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
Report | Print
Jan 02, 2026 -

Envision Lincoln of Duarte responded

Thanks for sharing your thoughts about your experience with Envision Lincoln of Duarte. We appreciate your business and hope to see you again soon!

December 31, 2025

Great service. Thank you Polo for the great customer service. I will definitely go back More

by mquarles28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
Report | Print
Dec 31, 2025 -

Envision Lincoln of Duarte responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 28, 2025

Professional staff, good people, fair deals , huge stock of cars . Definitely recommend people who are shopping for Ford More

by armen1938
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Barillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2025 -

Envision Lincoln of Duarte responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

December 26, 2025

Very prompt accurate diagnoses. Always friendly. Helped me keep my eight year old zlincoln running. More

by MORLEYWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Barillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2026 -

Envision Lincoln of Duarte responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Envision Lincoln of Duarte to be a positive one. Please don't hesitate to reach out if you need anything else.

December 25, 2025

They do not give loaners when the customers have to leave their vehicles to be repaired a day or longer. More

by spoogie069
Recommend Dealer
No
Report | Print
Jan 07, 2026 -

Envision Lincoln of Duarte responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. Please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to get in touch with you and address your concerns.

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