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Envision Lincoln of Duarte

Duarte, CA

4.3
42 Reviews
Here at Envision Lincoln Duarte, we do more than provide our California customers with the latest luxury models. With the selection of new and pre-owned Lincoln models, you're sure to find what you need for your daily commute. Aside from selling these high-end vehicles, we also help you with every aspect of the ownership process because that's what we do for our customers. At our Duarte dealership, we understand that our guests have a taste for the finest in automotive experiences, and we firmly believe our customer service should reflect that. To that end, we'll gladly work with you to turn the luxury crossover or SUV of your dreams into a reality you can proudly drive home in. We'll cut through the clutter of financing that other dealerships throw in your way to ensure we build the best possible deal for you. And once you've seen our team's attentiveness to detail, we're confident you'll want to entrust all your Lincoln service and repairs to us in the years to come. We want you to come and see all our offerings here in our Duarte showroom near your local area. If you have any questions about Lincoln options available, contact us, and we can get started today.
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1031 Central Ave

Duarte, CA

91010

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Showing 42 reviews

September 14, 2025

Friendly helpful very knowledgeable and caring. Got right in the was taken care of quickly. More

by gchannah2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Barillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2025 -

Envision Lincoln of Duarte responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Envision Lincoln of Duarte.

September 14, 2025

I walked in for an oil change and left with a 1400 bill. To be honest the work wasn’t stuff I needed immediately but I’m not a car person and he sold it like what was included was great for the value. I see More

by s.beard09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Rico
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Envision Lincoln of Duarte responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 12, 2025

Organized prompt friendly service. Services rendered in a timely manner. Comfortable waiting areas and nice employees. More

by SHERPO53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Barillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franklin
Sep 12, 2025 -

Envision Lincoln of Duarte responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Envision Lincoln of Duarte.

September 12, 2025

Working with Polo is great. He very helpful and answer all my questions . Great customer service. More

by NLUC4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leopoldo Hernandez
Sep 12, 2025 -

Envision Lincoln of Duarte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 08, 2025

I went with my son and was assisted by Walter from sales. We appreciated Walter professionalism and his knowledge of the product. I feel that we were treated fairly by manager since we had some negative expe More

by MARROLIGA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter
Sep 09, 2025 -

Envision Lincoln of Duarte responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 07, 2025

I had a horrible experience. The salesperson, Richard Camacho, was extremely disrespectful. At one point, he said, “You make over $18k a month and you’re trying to haggle us over More

by claudiavartgess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Camacho
Sep 11, 2025 -

Envision Lincoln of Duarte responded

Hi Claudia: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 03, 2025

It was good except that you had to go look for the car and everything was not what I was looking for and told to me. Better explanation of key things in the start up manual besides a manual More

by MDARTON51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin 5 stars
Sep 03, 2025 -

Envision Lincoln of Duarte responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 02, 2025

Marco was very good and celar on service I was getting on my vehicle. He called me with updates and any additional service that was needed. I hope he is always at Envision for my cars service. More

by PLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Envision Lincoln of Duarte responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Envision Lincoln of Duarte to be a positive one. Please don't hesitate to reach out if you need anything else.

August 31, 2025

The Service Tech was Polite and professional and informative. Offered to use my rewards to lower the cost. More

by MCCREEDANA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin
Sep 01, 2025 -

Envision Lincoln of Duarte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Envision Lincoln of Duarte!

August 30, 2025

Our last mechanic service was perfect , Polo was absolutely professional and attentive to our needs More

by JJPAT20009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
Aug 30, 2025 -

Envision Lincoln of Duarte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.