
Envision Toyota of Milpitas
Milpitas, CA
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Great customer service. My sales rep the best. She was so helpful all the time. I’ll recommend this place to my friends. Long financial process. My sales rep the best. She was so helpful all the time. I’ll recommend this place to my friends. Long financial process. More
Excellent Mr. Reza Khan ( Service Advisor)- Thank you for the excellent and transparent customer service you rendered for my car needs. I appreciate your detail Mr. Reza Khan ( Service Advisor)- Thank you for the excellent and transparent customer service you rendered for my car needs. I appreciate your detailed spreadsheet of giving me options/alternatives. The follow-up call to give updates and additional services that needed attention but giving me the decision to include or negate after a thorough explanation of the problem. Timeframe repair met ahead of goal expectation. Excellent Job has done by Reza. More
My service rep, Reza Khan, is amazing I work with a particular service representative, Reza Khan. I feel he keeps me well informed and has my best interest at heart. He is knowledgeable ef I work with a particular service representative, Reza Khan. I feel he keeps me well informed and has my best interest at heart. He is knowledgeable efficient and professional and friendly More
The best service. Excellent customer services they explain to you good and faster services. The waiting room is an excellent area to be waiting keep doing good Toyota. Excellent customer services they explain to you good and faster services. The waiting room is an excellent area to be waiting keep doing good Toyota. More
execellent Mile is a very helpful he took his time go thru all the paperwork & when I don't understand the equipment or anything he took his time explain until Mile is a very helpful he took his time go thru all the paperwork & when I don't understand the equipment or anything he took his time explain until I understand the car. More
Great service from technician, but advisor needs training We've always had great service from the technicians here at Piercey Today. We purchased our fifth vehicle from them, and with that, Toyota's prepaid o We've always had great service from the technicians here at Piercey Today. We purchased our fifth vehicle from them, and with that, Toyota's prepaid oil change. The advisor gave my wife a hard time about the frequency of our oil changes (which is scheduled for every 5,000 miles/ 6 months). She stated that our last oild change was completed in September, and that we were not due for another oil change for anither six more months. I have never heard of yearly /10,000 mile oil changes. Our document clearly stated 11 oil changes in five years, but the advisor insisted that we were scheduled for yearly oil changes (that would make our plan an 11 year plan). She said "I'll let you don't this time..." But told my wife that she would not allow it next time. More
5K Maintenance Service The service was quick and excellent. The team here is very supportive and very quick. Would definitely recommend my friends. The only drawback was the The service was quick and excellent. The team here is very supportive and very quick. Would definitely recommend my friends. The only drawback was they do not include Car Wash in their service. More
Prompt service! Jason is great to work with and provides helpful insight into recommended service that is needed and what can wait until later. Service was done 30 mi Jason is great to work with and provides helpful insight into recommended service that is needed and what can wait until later. Service was done 30 minutes ahead of schedule, which was really appreciated! More
Clint Santiago's (service advisor) review Clint was very friendly and explained the 30K service requirements. I purchased air filters prior to my service which saved me some money...mainly the Clint was very friendly and explained the 30K service requirements. I purchased air filters prior to my service which saved me some money...mainly the cost of labor. Clint showed me the highlights of the service technician findings via shop video. Mostly all were yellow warnings on wear and nothing required at this time. They rotated my tires and put the best 2 on the front. All in all everything went well for the 30K service. More
Excellent customer service i was given a great deal As soon as i arrived i was given great customer service i found the car i wanted and Toyota helped me get the car i wanted i would definitely recommen As soon as i arrived i was given great customer service i found the car i wanted and Toyota helped me get the car i wanted i would definitely recommend Toyota to a family member More