Envision Toyota of Milpitas

Excellent Customer Service! I had come in to remedy a fix-it ticket having one of my brake lights replaced. While I was there, I had mentioned that a previous service was not rec I had come in to remedy a fix-it ticket having one of my brake lights replaced. While I was there, I had mentioned that a previous service was not rectified. The transmission console was not lighting up and that the service manager who previously assisted insisted that my problem could not be fixed because some models did not have that feature. I was pretty sure my console lit up in the past because I CAN'T SEE what gear I'm in if it didn't light up -- especially at night! Why would I buy a car that didn't have that basic feature? So, I had to go, I left it at that, but I knew that the console DID but this guy made me doubt myself. Anyway, I was so happy when Marvin Mallari was available to help me this last time because not only did he attend to me quickly, he made the effort to find out if, in fact, my car's transmission console DID light up. Then, with the mechanic, found out where to replace a teeny tiny bulb to fix it! And the icing on the cake was that he was able to provide shuttle service to pick up my car. I was super satisfied with my visit that day! Not so much on other days.... From now on I will ask for Marvin Mallari! More

Purchase new car I have been a customer since 1999. The sales and service departments are fantastic. Tak and Elliott with fleet sales are great as well as Kevin Betten I have been a customer since 1999. The sales and service departments are fantastic. Tak and Elliott with fleet sales are great as well as Kevin Bettencourt in service. More

Service At It's Best Brian was very helpful as always in getting what services you need to get done for my Tacoma as well as getting the best possible quote for the servic Brian was very helpful as always in getting what services you need to get done for my Tacoma as well as getting the best possible quote for the service being performed on my vehicle. Christina from the rental desk was also very helpful in getting me a rental that met my expectations as well as push my curiosity on the brand new Tacomas and it's new technological features. Thank you for the great service. More

Great Service Phillip was a great service advisor. I appreciated his great customer service. He was professional and knowledgeable. He took the time to check for Phillip was a great service advisor. I appreciated his great customer service. He was professional and knowledgeable. He took the time to check for any recalls on my car model and to check on my service history to provide recommendations since I had not been to Piercey Toyota in a while. Phillip asked if I had done specific services my car was due for outside of Toyota and provided recommendations based on my answers. Phillip really made me feel like I could trust him and that he was not simply trying to sell extra services. My experience with Phillip was outstanding and I would be happy to work with him again and Piercey Toyota. More

Very friendly and job well done! I really like the service, Jason is very nice and responsible person to help me get the car fix! Thank you for the great work! I really like the service, Jason is very nice and responsible person to help me get the car fix! Thank you for the great work! More

Great Service Appreciate the video footage of the service. It’s a great value add to hear the mechanic’s suggestions and feedback. The service was timely and effici Appreciate the video footage of the service. It’s a great value add to hear the mechanic’s suggestions and feedback. The service was timely and efficient. More

Great service on 2007 Prius! Had an appointment and was met immediately when I arrived. Checked car for problems quickly and accurately. Discovered tires were worn unevenly due t Had an appointment and was met immediately when I arrived. Checked car for problems quickly and accurately. Discovered tires were worn unevenly due to misalignment. Now that the alignment and replacement tires (special: 4 for the price of 3), have been done I realize I had been fighting my car to stay in a straight line before. More

Change Oil & Breakpads Phil was really helpful! Called him about my concerns regarding change oil and breakpads, and he took us in right away, with no second questions. Than Phil was really helpful! Called him about my concerns regarding change oil and breakpads, and he took us in right away, with no second questions. Thank you so much, Phil! More

great customer service!! I am a regular customer of Piercy Toyota service center. They have exceptional customer service based in a new and open comfortable facility. Whether I am a regular customer of Piercy Toyota service center. They have exceptional customer service based in a new and open comfortable facility. Whether you wait for your car or take their shuttle to where you need to go, they will provide you with first class service. The team at Piercy toyota have always gone above and beyond. They will not dissappoint. More

Excellent service! He is very kind to me. He answered my questions patiently. During the service, he sent me pictures of those leakage points under the hood. He is very kind to me. He answered my questions patiently. During the service, he sent me pictures of those leakage points under the hood. More