Envision Toyota of West Covina

Excellent Service! After several days of shopping with several dealers Tyson McNelly and Sam were able to help me get the deal and the vehicle I had been waiting for. After several days of shopping with several dealers Tyson McNelly and Sam were able to help me get the deal and the vehicle I had been waiting for. I spoke to Tyson over the phone before heading over and he convinced me he would get the deal done for me today. Tyson got the job done! I would highly recommend him here at Toyota West Covina More

Sales was never pushy and listened to what my family needs were it was great. needs were it was great. More

Easy to work with, good customer service. Sam and David were great at helping us through the process. Sam and David were great at helping us through the process. More

Good deal, Good atmosphere, Great car and Good experience with Joseph. Will definitely Recommend to all. with Joseph. Will definitely Recommend to all. More

Ted and his team are the absolute best! Actually had fun buying a car with these guys! Actually had fun buying a car with these guys! More

Bait and switch. Didn't have the advertised car. Guy I spoke to on the phone didn't even bother to show up to our appointment. Didn't have the advertised car. Guy I spoke to on the phone didn't even bother to show up to our appointment. More

They ran my credit and didn't want to sell me a car because I didn't have 17k cash on top of 120% finance. Denied me my copy of the credit report twice and implied I was poor because I'm a disabled vet because I didn't have 17k cash on top of 120% finance. Denied me my copy of the credit report twice and implied I was poor because I'm a disabled veteran. More

The worst dealership in calf the worst management sorry for the owner loss a lot of business for the owner loss a lot of business More

I already secured a loan and was in the market to look for an EV6, Ionic 5 or the Bz4x and found out they had the Bz4x available at Envision Toyota and emailed the dealership to ask about the out the door for an EV6, Ionic 5 or the Bz4x and found out they had the Bz4x available at Envision Toyota and emailed the dealership to ask about the out the door price. Their response was they don't give out information over the phone or email. Won't ever do business with a company that can't give you the out the door price up front. More

0 stars if allowed. Worst place to go. They are willing to say anything and do anything over the phone or via email to get a person into the dealer. Michael Diaz stated Worst place to go. They are willing to say anything and do anything over the phone or via email to get a person into the dealer. Michael Diaz stated over the phone that it will be a markup of 5k for the car. When I went into the dealer, the mark up was 15k. Outrageous, vile, dishonest. Additionally, I stated to not run the credit application before negotiating the price, they run a hard inquiry without my consent as I was test driving the car. As I have driven many Toyotas, Envision Toyota of West Covina and many other Toyota dealerships have ruined my experience with the brand. I will no longer be looking into Toyota at this time. Honda dealer provides much better service and is true to their intentions. More