Tyson McNelly

They lied to me on the loan and the seller could not talk to him after the purchase, a hundred percent who after the purchase no longer care about the customer. to him after the purchase, a hundred percent who after the purchase no longer care about the customer. More

by JESUSSANDY0 Verified Customer Verified Customer

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The dealership was clean. Wish I could say the same for the car. It was supposed to be detailed but it was not, and we'll have to wash it ourselves. The Highlander had 770 Wish I could say the same for the car. It was supposed to be detailed but it was not, and we'll have to wash it ourselves. The Highlander had 770 miles on it. On the test drive, we mentioned that the AC was not working well. Turns out, it had some bad parts that needed to replaced. We purchased our SUV last Sunday. It's been in the shop since then. We've had the car less than 24 hours, Toyota service has had it for 4 days and there is no guarantee it will be done tomorrow. Very frustrating. More

by tuckerconsult Verified Customer Verified Customer

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Tyson was very respectful & great sense of humor,receptionists were very polite and respectful couldn’t care less about the finance manager very rude at times humor,receptionists were very polite and respectful couldn’t care less about the finance manager very rude at times More

by gogogomez38 Verified Customer Verified Customer

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The staff at Envision Toyota of West Covina is absolutely phenomenal. Tyson made the entire process easy and was pleasant the entire time. The transaction was very fast and they were also accommodating. We f phenomenal. Tyson made the entire process easy and was pleasant the entire time. The transaction was very fast and they were also accommodating. We first connected with Tyson online and he was prompt with his responses and was waiting by the door when we walked in. Jhon Carlos made the paperwork process smooth and easy. Overall, we had an excellent experience here and would love to come back for our next purchase. More

by mrs.amandasmith2011 Verified Customer Verified Customer

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Transaction was fast,Tyson is very accommodating and very helpful,will recommend West Covina Toyota helpful,will recommend West Covina Toyota More

by LAWRENCEJAYKOH Verified Customer Verified Customer

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Tyson was absolutely helpful and man of this word. I would recommend Envision Toyota of West Covina to everyone. Come get your car and ask for Tyson.. I would recommend Envision Toyota of West Covina to everyone. Come get your car and ask for Tyson.. More

by nonocardenas1 Verified Customer Verified Customer

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I did not feel pressured to buy. Tyson just showed me the car, its features and the possible monthly payment based on the amount I’m willing to put as down payment. Tyson just showed me the car, its features and the possible monthly payment based on the amount I’m willing to put as down payment. More

by CFCVENTURINA Verified Customer Verified Customer

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We had the intention of buying a car but had us waiting to sign papers for more than an hour. And kept saying “itll be 10 more minutes” every 10 mins. to sign papers for more than an hour. And kept saying “itll be 10 more minutes” every 10 mins. More

by m_tacadena Verified Customer Verified Customer

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The salesmen, managers and all the finance people were excellent and made the whole experience enjoyable excellent and made the whole experience enjoyable More

by CHRISTOPHER.LARA129 Verified Customer Verified Customer

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Amazing customer service! Tyson and Carlos Salgado did an amazing job since the moment we arrived, recommending Envison of West Covina to everyone I know. Tyson and Carlos Salgado did an amazing job since the moment we arrived, recommending Envison of West Covina to everyone I know. More

by ALVAREZA2418 Verified Customer Verified Customer

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