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Epic Chevrolet
Sacramento, CA
1,587 Reviews
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1,587 Reviews of Epic Chevrolet
June 24, 2016
Buying a car It was a good experience. Wasn't the car I wanted to buy. But I am happy what I got. I hope they call me soon to tint my windows. It was a good experience. Wasn't the car I wanted to buy. But I am happy what I got. I hope they call me soon to tint my windows. More
by Patricia.Hamilton
Verified CustomerEmployees Worked With
Roy Prasad
June 23, 2016
A Nightmare! I came to Kuni in hopes to find a reliable car. The first day that I went in, the bank that Kuni was attempting to go through would not accept our off I came to Kuni in hopes to find a reliable car. The first day that I went in, the bank that Kuni was attempting to go through would not accept our offer after all the wonderful help from Angela Ivey. We received a call the next day with great news that one of the banks came through due to Kuni working with me, I was beyond excited. We drove away in a newer car after trading in my old car, there was an annoying squeak in the car when backing up and Kuni told us to just make an appointment to come back in to get it checked out. We made the appointment a few days later in the service department. When we took the car in, they told us that it would be a few hours that we would be seen even though we had an appointment and that it would be a $50 deductible to get anything fixed. We had to wait a whole week to even get another appointment. During this time, we were driving the car, I received a call regarding a discrepancy in the contract and eventually came to terms. When we took the car in for the re-scheduled appointment, they kept the car overnight without any notice, rental car, or any accommodation, I had to continuously call to get an update and I did not even get to speak with the service advisor assigned to my car. When we planned on going to get the car, they told me I could not get the car until we re-wrote the contract and put more money down. Kuni put me in a complete bind leaving me without a car for 2 full days! We finally went to Kuni and it took them 30 minutes to even tell me what is going on. At this point, I requested my down payment and keys to my old car back. They told me a check would be ready the next day in the morning. We wasted a trip to their facility to find out the check was not ready nor did they have access to my title. I called to speak with a manager, Elizabeth, to get additional information about this confusion. I requested a call from her to let me know when the check would be ready and she refused to do so. From this horrible nightmare, I am thankful that Angela Ivey was professional and provided the utmost customer service every single time we spoke with her. More
by dsarzate
Employees Worked With
Elizabeth D'Amore, Eric Soria, Angela Ivey, Dominick Caserta
June 22, 2016
Great sales service I loved how comfortable and easy the whole process was. No pressure just presenting information and answering questions thanks to Effie. I appreciate I loved how comfortable and easy the whole process was. No pressure just presenting information and answering questions thanks to Effie. I appreciate the follow up calls to check up on any issues( none yet) and encouraging my calls for anything needed. More
by mariaw
Employees Worked With
Effie Fuentes-sales, Kassandra Sandoval
June 21, 2016
I had 3 recalls fixer One of my recalls is still doing the same exact thing to the point I can't hardly turn its the electric power steering One of my recalls is still doing the same exact thing to the point I can't hardly turn its the electric power steering More
by kiaradavis68
Employees Worked With
Rick Latour
June 21, 2016
Best service around town!! They care about the customers so much that it makes me feel like they my family. I would recommend everyone or anyone who wants a Cadillac or Chevrole They care about the customers so much that it makes me feel like they my family. I would recommend everyone or anyone who wants a Cadillac or Chevrolet to go to Kunis. They will treat you like a king or queen. More
by bigbana
Employees Worked With
Gary Bishop, Meredith Callagan
June 20, 2016
Great service The service was great!! Our service rep. Was great also!! The professionalism of the staff was great!! Thanks!! The service was great!! Our service rep. Was great also!! The professionalism of the staff was great!! Thanks!! More
by LIMODEW
Employees Worked With
Gary Bishop
June 17, 2016
Incredible Car Buying Experience! No high pressure here! I don't like high pressure and I did not receive any here. All my questions were answered and I wasn't steered in any particula No high pressure here! I don't like high pressure and I did not receive any here. All my questions were answered and I wasn't steered in any particular direction. When I asked to have leasing explained to me they did so even though it was nothing I had even considered before I got there. I ended up going with a lease and I couldn't be happier! These guys delivered. I have my new dealership, I couldn't be happier with my experience. More
by dterwilliger0
Employees Worked With
Anthony Wilder
June 17, 2016
Excellent Service! My first visit with my new 2016 Equinox and I could not be happier with the service I received. I was helped immediately and everyone was very friendl My first visit with my new 2016 Equinox and I could not be happier with the service I received. I was helped immediately and everyone was very friendly and helpful. I made use of the shuttle service and that was very prompt and the driver was very pleasant. I will definitely be returning to get all my service done at Kuni Chevrolet! More
by dterwilliger0
Employees Worked With
Randy, Eric Soria
June 17, 2016
Return because of technicians mistake I returned to Kuni because after having and oil and filter change there about 2 weeks later I noticed my oil filler cap was left off and students by t I returned to Kuni because after having and oil and filter change there about 2 weeks later I noticed my oil filler cap was left off and students by the latch. There was oil all over the top of the motor and on the bottom of the hood. They checked the oil level which wasn't low thank God. They cleaned up the mess though I wish they cleaned it more completely. Also they did give me a coupon for a free oil and filter change. So from now on I will get the oil cap before leaving. All and all I'm satisfied how they handled the situation. More
by shornak
Employees Worked With
Omead Anwar
June 16, 2016
Local installation Was quickly taken in and completed. I bought the truck on Saturday and the dealership contacted me on Tuesday to have the Lojack installed on Wednesd Was quickly taken in and completed. I bought the truck on Saturday and the dealership contacted me on Tuesday to have the Lojack installed on Wednesday. When I got to the dealership, they took my truck in. I received excellent customer service. More
by mvltw
Employees Worked With
I don't remember his name., Jesse Felton
