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Epic Chevrolet

Sacramento, CA

4.5
1,586 Reviews
Call Dealership (916) 929-2777
View Awards

2449 Fulton Ave

Sacramento, CA

95825

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1,586 Reviews of Epic Chevrolet

November 27, 2023

Dealership declined to work on my truck because of my aftermarket lighting. They didn't test main battery on truck but said low voltage. I had to call twice to check on the status of my truck before ge More

by dbursejr15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey kalem, Shouen Newsome
Report | Print
Nov 28, 2023 -

Epic Chevrolet responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 27, 2023

Smooth and efficient, exceeded expectations It's easy and convenient to schedule. Drop off and pick up is always seamless More

by cdulay90
Recommend Dealer
Yes
Employees Worked With
Joe Kalem
Report | Print
Nov 29, 2023 -

Epic Chevrolet responded

I am pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 27, 2023

Great Job. clean and comfortable environment as I waited for my truck to be finished. More

by guarinofire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 29, 2023 -

Epic Chevrolet responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 26, 2023

Always great to work with Tee at Epic . Purchase of my XT4 was super efficient . More

by LEDGAR0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tee Hayder
Report | Print
Nov 28, 2023 -

Epic Chevrolet responded

Thank you for taking the time to share your feedback regarding your experience at Epic Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 26, 2023

Andrew was the best help and took good care of me . I will always ask for him . When I brought my car in for service cause of engine light problem More

by BARDWELLSAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service department , Shouen Newsome
Report | Print
Nov 28, 2023 -

Epic Chevrolet responded

Thank you for taking the time to share your kind feedback about Andrew. Each employee is a valued member of the Epic Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 26, 2023

Great deals and wonderful sales people very happy with my purchase of my new Silverado for my wonderful husband More

by freedomfighteraubs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aubrae Knight
Report | Print
Nov 28, 2023 -

Epic Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 26, 2023

Service was completed on time and within the quoted dollar amount on the estimate. Will continue to service my vehicles here. More

by lantsberger5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 28, 2023 -

Epic Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 26, 2023

Super friendly, asked for my car to be charged once they finished working on it and they didn't after saying that would More

by dragonfly795
Recommend Dealer
Yes
Report | Print
Nov 28, 2023 -

Epic Chevrolet responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 23, 2023

Great service. Would recommend to a colleague. Keep up the great work over there. Many thanks. More

by WILTONREYNOLDS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dion helped me out a ton! Shoutout Jeff too!!, Shouen Newsome
Report | Print
Nov 25, 2023 -

Epic Chevrolet responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 23, 2023

Everybody was really friendly. It was really easy to deal with everybody and the communication was a very good. More

by bwperrin58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Nov 25, 2023 -

Epic Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

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