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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews
Call Dealership (916) 929-2777
View Awards

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

December 02, 2023

Very detailed to explain levels of major services for my 30k mileage. He estimated the time to within half an hour. Started at 8 and out by 12. More

by JSTARKEY21
Recommend Dealer
Yes
Employees Worked With
Julian Jimenez
Report | Print
Dec 04, 2023 -

Epic Chevrolet responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 02, 2023

They had a problem and took care of it very professional the mechanic broke my radiator by accident they were very Honest about it and took care of the prop problem very professional gave me a loaner car an More

by tommywayne474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Dec 05, 2023 -

Epic Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone, Tommy. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 02, 2023

Matthew from service was very helpful! awesome dealer and awesome people, I will definitely go with them again. More

by Jesus Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew king
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Dec 04, 2023 -

Epic Chevrolet responded

Thanks for your outstanding review, Jesus! I'm very happy to hear that Matt was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 02, 2023

Only thing I requested was a 30 day movement permit, not given. Happy with the deal though. More

by whiteone100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Dec 04, 2023 -

Epic Chevrolet responded

Thank you for leaving this review. Your comments are important to me, and I appreciate all feedback, as it helps us grow as a dealership. Please contact me so we can further discuss your visit. I look forward to speaking with you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

December 02, 2023

Matt in the service department was great. Got me in a loaner while my car was being fixed. My truck is fixed now and running great. More

by greghh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, Shouen Newsome
Report | Print
Dec 04, 2023 -

Epic Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Matt able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 01, 2023

They were very Professional the dealership was clean. The advisor explained to me the work that was the to my vehicle More

by Sideshow1967
Recommend Dealer
Yes
Employees Worked With
Derek Ortiz
Report | Print
Dec 01, 2023 -

Epic Chevrolet responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 01, 2023

They took me in right away and Chris looked at all my needs that I need to take care of my truck. Great job team Epic!! More

by ALACEVES53
Recommend Dealer
Yes
Employees Worked With
Chris Perez
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Dec 01, 2023 -

Epic Chevrolet responded

Thank you for writing about your visit with us! I am happy to hear that Chris was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 01, 2023

Chris is very courteous and knowledgeable. He communicated with me frequently about the status of our van and had it back to us in a timely manner. More

by brian.flowers
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Dec 01, 2023 -

Epic Chevrolet responded

Thanks for your awesome review, Brian! We're very happy to hear that Chris was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 01, 2023

Everything was quick and organized. Employees were very friendly and helpful and provided great service. More

by garibay.mariana
Recommend Dealer
Yes
Report | Print
Dec 01, 2023 -

Epic Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 01, 2023

Dealt with the parts department this time. Quick and easy with no problems at all. More

by cbstakley
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Dec 04, 2023 -

Epic Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

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