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Epic Chevrolet

Sacramento, CA

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1,587 Reviews

2449 Fulton Ave

Sacramento, CA

95825

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1,587 Reviews of Epic Chevrolet

December 01, 2023

Everything was quick and organized. Employees were very friendly and helpful and provided great service. More

by garibay.mariana
Recommend Dealer
Yes
Dec 01, 2023 -

Epic Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 01, 2023

Chris is very courteous and knowledgeable. He communicated with me frequently about the status of our van and had it back to us in a timely manner. More

by brian.flowers
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 01, 2023 -

Epic Chevrolet responded

Thanks for your awesome review, Brian! We're very happy to hear that Chris was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 01, 2023

They took me in right away and Chris looked at all my needs that I need to take care of my truck. Great job team Epic!! More

by ALACEVES53
Recommend Dealer
Yes
Employees Worked With
Chris Perez
Dec 01, 2023 -

Epic Chevrolet responded

Thank you for writing about your visit with us! I am happy to hear that Chris was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

December 01, 2023

They were very Professional the dealership was clean. The advisor explained to me the work that was the to my vehicle More

by Sideshow1967
Recommend Dealer
Yes
Employees Worked With
Derek Ortiz
Dec 01, 2023 -

Epic Chevrolet responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 30, 2023

Clean and courteous. Service done on time. My service writer made sure I received my best price. More

by GREGPOLETTI16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Dec 01, 2023 -

Epic Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 30, 2023

It was a great experience. They have a A+ team. Destiny in the accessories department was also very helpful. More

by TERI3
Recommend Dealer
Yes
Employees Worked With
Alex, Adam, Sasha, Jerry, Ryan and Rudy.
Nov 30, 2023 -

Epic Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

November 30, 2023

Awesome service, friendly, fast. They had my truck done when they said they would and I greatly appreciate that. More

by alexanderfishn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Nov 30, 2023 -

Epic Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 29, 2023

I appreciated the Lyft ride and car wash! The service was great. Thank you very much. More

by AYECARLITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Nov 30, 2023 -

Epic Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 28, 2023

They were very helpful and pleasant people. Your service was great. Appreciate your help. Thanks again. More

by NA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Nov 29, 2023 -

Epic Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

November 28, 2023

I was told I had 3 mm of pads and needed my rotors resurfaced. However, when I took my car to get the brakes checked by the people who had done them previously, they verified that they were actually More

by klewisis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.
Nov 29, 2023 -

Epic Chevrolet responded

Lewis, it appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

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