Worse Care Buying Experience Ever....
This has got to be the worse car buying experience I ever had. The Sales person was quiet and distant throughout the whole transaction, which left me and my wife in the dark with what was happening. We did ask a few times for updates to where we were in the financing process, but they simply just took my driver’s license and told me that they will get me when the finance representative will be ready for me. That took a good two hours of us sitting, and throughout the whole time waiting, the sales representative only checked on us once.
The next day, I looked over the paperwork and realized that they switched the wrong plate number to my car, did not add my wife to the title, and titled it at the wrong address. Again, we were left in the dark for almost two hours waiting and no one ever went through the paperwork to confirm that everything was correct before we signed. Yes, I should have looked over the paperwork more closely, but they kept us waiting so long that they were already at closing time by the time we met with the finance representative. So, the signing of the paper work was rushed through.
When I called the sales representative to tell her that the information on the title was not correct, she had the nerve to tell me that if I would have bought the car the day before when I first saw the car, she would have more time with me. Apparently she was too busy to help me the day that I did buy the car (the sales representative was only help one other customer and the dealership was almost empty). They did update the plate number, but they were not willing to update the title with my wife’s name or address. The sales representative simply stated that they are not able to do that (with no explanation why).
Again, the worse car buying experience ever!