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Ertle Subaru

Stroudsburg, PA

4.7
2,585 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,585 Reviews of Ertle Subaru

November 16, 2021

Great service! Dealers were very friendly and the deals on the cars were very reasonable. More

by kbryangaumer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denny Castellaneta, Stephen Lepre
Nov 17, 2021 -

Ertle Subaru responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Ertle Subaru team. Drive safely in your new vehicle, and we hope to see you back!

November 16, 2021

I brought my vehicle in for service and upon picking it up, I heard a noise that I was hearing for a while ( it would only happen after the car sat for a long time). Although this noise was not the reason More

by Veneacha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Nov 17, 2021 -

Ertle Subaru responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back again at Ertle Subaru!

November 13, 2021

Kathy Aimee & Ertle provide the best customer service. They communicate in a timely and professional matter. The work is completely at at very reasonable price. More

by mmkerrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Nov 15, 2021 -

Ertle Subaru responded

Thank you for the great review! We are so happy to hear that Kathy went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back again at Ertle Subaru!

November 13, 2021

Tiffany D’Angelo gets ten stars for her superb attention and professionalism. All the service advisor are excellent but Tiffany D’Angelo stands out. can’t say enough good things. More

by Kdicioccio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany D’Angelo
Nov 13, 2021 -

Ertle Subaru responded

Thanks for giving Tiffany a shoutout for taking great care of you and being such a professional. We appreciate the review here at Ertle Subaru.

November 12, 2021

The best service ever.I highly recommend. Fast and The best service ever. I highly recommend. Fast and professional service . Very friendly and helpful staff. More

by poconopa238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Werle and Andrew
Nov 13, 2021 -

Ertle Subaru responded

Providing our guests professional service with a smile is always the goal at Ertle Subaru. We're so pleased to see how satisfied you are with our care, and we hope we'll have more chances to work together down the road!

November 11, 2021

Everyone was very pleasant as always. First time waiting, nice to have a coffee bar More

by MHEITMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Nov 12, 2021 -

Ertle Subaru responded

We're happy to hear you could enjoy a nice cup of coffee while we took care of your service needs! Thank you so much for choosing Ertle Subaru and we hope to see you again next time!

November 08, 2021

Totally kind and professional. Top notch service, employees and facilities. A#1. I will return More

by a16r8b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Rocky Castillo, Tiffany Entler
Nov 09, 2021 -

Ertle Subaru responded

We're glad to hear we've earned your confidence and business! Thank you for the amazing review and for taking your automotive needs to Ertle Subaru. See you again next time!

November 07, 2021

Once again, service department comes through with flying colors. Preparing for a very busy weekend I was suddenly with the use of my Forester. Without an appointment, I was provided a loaner and my car was More

by BOBCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler
Nov 07, 2021 -

Ertle Subaru responded

Thank you for taking the time to share! We want the most for our guests, and we are thrilled to hear that you are so confident in the Ertle Subaru team to get the job done. We are wishing you safe travels in your Subaru Forester and hope to see you back next time!

November 04, 2021

Was told 1 hour for an oil change, tire rotation and inspection. After 2 hours the vehicle was complete. They forgot to attach a part before the vehicle was released to me, they forgot to give me my veh More

by juniorfd25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Jackson
Nov 19, 2021 -

Ertle Subaru responded

We pride ourselves on providing high-quality service for our guests and it's hard to hear that we let you down. I will certainly look into what transpired during your visit so I can ensure a situation like this doesn't happen again. In the meantime, I would be grateful to touch base with you directly and see what I can do to help improve your experience. Please feel free to reach out to me at your convenience. Best, Tim Kelly - Service Manager - 570-213-4050

November 03, 2021

Great experience! Denny and Anthony in the used car department were very professional, easy going and completely thorough. They handled all the details and I walked away a very happy customer! I’ll be More

by Rjhammond51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rizzo, Denny Castellaneta
Nov 03, 2021 -

Ertle Subaru responded

This review is music to our ears! Thank you for choosing Ertle Subaru and for taking the time to mention Denny and Anthony. Safe travels in your new ride!

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