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Ertle Subaru

Stroudsburg, PA

4.8
2,627 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,627 Reviews of Ertle Subaru

December 17, 2023

The best service Very friendly customer service. On time , fast . Highly recommended service. Not expensive. More

by poconopa238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Alia Irizarry, Vincent Ashley, Nick Gouny
Dec 18, 2023 -

Ertle Subaru responded

We're delighted to know you had a great experience with our service at Ertle Subaru! We strive for friendly, timely, and affordable services. Thanks so much for your recommendation!

December 16, 2023

They treat you like family and very accommodating to your wants. They work with you so you get what you want. More

by rockingnana1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle,and a Jason, Eric Potrzuski
Dec 18, 2023 -

Ertle Subaru responded

We're delighted to know that you felt like family at Ertle Subaru! Our team is always here to ensure our customers get exactly what they want. Thanks for the great review!

December 16, 2023

A great experience! You really get the feeling of a small, family-owned dealership. Lauren, Meghan and Brennon were all great to deal with. I would recommend them to any More

by walker970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Lauren Bradford, Jon Richardson, Joseph Alicea
Dec 18, 2023 -

Ertle Subaru responded

We're so glad to know you had a great experience with Lauren, Meghan, and Brennon at Ertle Subaru! We appreciate your recommendation. Safe travels in your new car!

December 16, 2023

Horrible experience spend 34k on a new vehicle and was in the shop more then on the road to a point a bought another vehicle to account for the loss of transportation was there multiple times to the point th More

by marcjbellissimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Kelly, Vincent Ashley
Dec 18, 2023 -

Ertle Subaru responded

We're sorry to hear about your experience. It's important for us that our customers feel confident in their purchases and it sounds like we've let you down here. We'd love the opportunity to discuss this further with you, so please reach out when convenient. Thank you, Meghan Ertle - General Sales Manager - 570-213-4015

December 16, 2023

Was there when I needed them most and was very supportive as well as understanding More

by justinahunter123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Graver, Vincent Ashley, Nick Gouny
Dec 18, 2023 -

Ertle Subaru responded

It was a pleasure assisting you with your vehicle! Thank you for leaving Ertle Subaru a five-star review, and we'll see you next time.

December 15, 2023

I found the dealership to be helpful and accommodating to my service needs. I will be using them for my service needs in the future. More

by odr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Dec 18, 2023 -

Ertle Subaru responded

We're glad to know you found our service at Ertle Subaru helpful and accommodating. We look forward to assisting with your future needs!

December 15, 2023

The service was awesome. Despure the fact that i did not quite have all my necessary documents for inspection, they were very helpful. Great service!!!!! More

by penstart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr lobel
Dec 15, 2023 -

Ertle Subaru responded

We're glad to know you found our service at Ertle Subaru helpful and awesome, even without all the necessary documents. Thanks for your positive feedback!

December 14, 2023

I have purchased numerous vehicles from The Ertle dealership over the past 35 years and they are efficient, prompt, polite and professional. Most recently my service advisor was Baily and he was the More

by balebson
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
BAILY, Kathy Aimer, Alia Irizarry, Vincent Ashley, Nick Gouny
Dec 14, 2023 -

Ertle Subaru responded

We're so grateful for your continued support over the years at Ertle Subaru. It's great to know that Baily and our team have consistently met your expectations with their professionalism and efficiency. Thanks for recommending us!

December 14, 2023

Always a pleasure having my car serviced here! Bailey’s great and always keep you updated! More

by ashleyy.2232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alia Irizarry
Dec 14, 2023 -

Ertle Subaru responded

Ashley, it's a pleasure having you as an Ertle Subaru customer and taking care of your service needs. Thanks for sharing your support for Bailey and we'll see you next time!

December 14, 2023

Scheduled a oil change for my 2015 Subaru Wrx and they did a good job of performing the service, and prominently letting me know what else I needed done or serviced on my Subaru Wrx while addressing any i More

by soaresgilliamc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Ashley Bierbaum, Nick Gouny
Dec 15, 2023 -

Ertle Subaru responded

We appreciate your feedback! It's great to know that our team at Ertle Subaru was able to provide you with the detailed service and information you needed for your 2015 WRX. We're here anytime if you have more questions or require services in the future.

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