Ertle Subaru
Stroudsburg, PA
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2,532 Reviews of Ertle Subaru
It was a pleasure to buy my Subaru Forester Premium at Ertle Subaru. I worked with two sales persons, Kevin and Meghan, and they were very professional and knowledgeable. The vehicle was delivered clean Ertle Subaru. I worked with two sales persons, Kevin and Meghan, and they were very professional and knowledgeable. The vehicle was delivered clean and the tank was full of gas. More
truck at ertles i was happy with the service i got. they wipe down the interior of my truck coming and going. they did my service fast and correct. checking in and ou i was happy with the service i got. they wipe down the interior of my truck coming and going. they did my service fast and correct. checking in and out was easy and fast. In fact the guy had me checked out before my truck was finished. More
Service dept very dishonest My wife brought her 2012 outback for inspection which failed , they told her it needed brakes I purchased brakes as I do my own mechanic work .when I My wife brought her 2012 outback for inspection which failed , they told her it needed brakes I purchased brakes as I do my own mechanic work .when I removed the old brakes they were in close to new condition. I complained to the service manager and he was simply embarrassed and said he would get back to me ,never heard back. They are very dishonest! More
Had a great experience having a recall done on my car. Everyone in the service department was super helpful and made the whole experience wonderful. Everyone in the service department was super helpful and made the whole experience wonderful. More
Greatly Satisfied During Challenging Times From Jason to Meghan and Dave, I would summarize by saying I was treated with a high-level of "friendly professionalism". The process was relatively q From Jason to Meghan and Dave, I would summarize by saying I was treated with a high-level of "friendly professionalism". The process was relatively quick, painless and everyone was kind, intelligent and detailed throughout the entire process at a time (post-outbreak reopening) when doing business could have been far more complex and troublesome. Many thanks from me and my entire family. More
Appalling My vehicle was left dirty. Trash on the floor, Inspection sticker put on glue from the last sticker, windows down and car unlocked, wrong mileage on o My vehicle was left dirty. Trash on the floor, Inspection sticker put on glue from the last sticker, windows down and car unlocked, wrong mileage on oil change sticker, delay from car being done. I had to approach the desk and ask if the car was done after 15 mins. Found my USB charger broken and replaced in the lighter outlet with broken parts left in the area below. Very unhappy with this level of service. Spoke with Steven Wildman about these issues. Does not make me want to use you facility. More
Pleasant experience Overall from purchase to my services I couldn't be happier. Give them a try, you'll be happy you did! Great selection, great service! Overall from purchase to my services I couldn't be happier. Give them a try, you'll be happy you did! Great selection, great service! More
David has a great personality, really easy to talk to. Answers all questions you might have. Clear and effect communication. also a very respectful person. Answers all questions you might have. Clear and effect communication. also a very respectful person. More
David my service person was excellent and a bright light. The air bag light has resumed coming on. It was off for a while but is now back on and the trunk light by, which was one of the problems along with t The air bag light has resumed coming on. It was off for a while but is now back on and the trunk light by, which was one of the problems along with the air bag light, won't open anymore with the remote trunk release, but the light in the car cabin is off. Because of David I am giving the dealer 3 service stars eve though I have to bring it back for service of the same problem of air bag light. More