Ertle Subaru

I have used this dealership for my past 3 Subaru vehicles and I can tell you that those the best people to work with when shopping for a car. They treat everyone with respect and dignity and all the staff wo and I can tell you that those the best people to work with when shopping for a car. They treat everyone with respect and dignity and all the staff work together to find you the vehicle that works best for you. They will try their hardest to make sure that your vehicle has everything you want included in it, if they don’t have it then they will search for it. I have worked with Eric that is in charge of the “trade up” program that Ertle has and he has been so helpful even after the deal is completed, he makes sure that you are satisfied with the service you are receiving and if there are any issues, large or small he makes sure they are taken care of. One of the most convenient aspects for me is the availability of a loaner vehicle when my vehicle is being serviced, they will always offer me the option to take a loaner car rather than wait for my vehicle. If the service doesn’t take too long I wait there in the area where snacks and drinks are available for customers. The staff treat each other and their clients as family/friends so you never feel uncomfortable when you are there. I have utilized staff member Joanne, many times in person or via phone as she assists me with the technology in navigation and CarPlay. Every phone update usually requires myself to get an update from Joann, she has been my hero! Stop in and see what a great dealership looks like!!! More

Had my first service experience with Brian and team. It was excellent. I was kept informed the whole way and was in and out in no time. Everything was in top shape and they even washed my car. It was excellent. I was kept informed the whole way and was in and out in no time. Everything was in top shape and they even washed my car. More

Great efficient service. Knowledgeable stuff. Quick turnaround. Loaner vehicle is always available. Comfortable reception area. Knowledgeable stuff. Quick turnaround. Loaner vehicle is always available. Comfortable reception area. More

Excellent customer service from beginning to end. Ashley followed thru from write up to finish. Ashley followed thru from write up to finish. More

From an online inquiry to drive away a new Outback, every step of the process and every person in charge were exemplary! Ashley, Justin, Jonathan, and Joanne were all very polite, professional, courteous, an step of the process and every person in charge were exemplary! Ashley, Justin, Jonathan, and Joanne were all very polite, professional, courteous, and prompt. Each and every question was answered satisfactorily. New-car pricing and the dealer discount are among the best I have seen; absolutely no upselling of accessories or dealer protection/service packages made the car-buying experience memorable. They even made a courtesy call 3 days after the sale. Couldn't have been better. All in all, very satisfied and highly recommend Ertle Subaru. More

Brian is very knowledgeable and always looking out for the customer. He goes far and beyond. Love my Legacy the customer. He goes far and beyond. Love my Legacy More

Excellent Service and very attentive to what I was looking for in a used car. looking for in a used car. More

Excellent service and polite people, my wife and I will be back for our service needs be back for our service needs More

Always a great experience at this dealership. This is why I continue to lease, buy, and service my cars there. This is why I continue to lease, buy, and service my cars there. More

Always good wait time and accurate description of all the necessary services. Loaner was available. Prompt and courteous. necessary services. Loaner was available. Prompt and courteous. More