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Ertle Subaru

Stroudsburg, PA

4.7
2,586 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,586 Reviews of Ertle Subaru

September 15, 2023

The best car dealership I've ever dealt with in my 64 years of life! Stefanie is an absolute professional, knowledgeable, friendly as is the rest of the staff. They turned what has lately become a tediou More

by thinkscuba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Graver, Stefanie Asaro
Sep 15, 2023 -

Ertle Subaru responded

We're thrilled to hear that you enjoyed working with our Ertle Subaru team during your recent visit! Thank you so much for the support, and for highlighting how positive your experience was. We hope to work with you again in the future!

September 15, 2023

Great service department. Staff is extremely professional and friendly. Waiting area is nicely maintained with amenities. More

by lewis.adele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Sep 18, 2023 -

Ertle Subaru responded

We're glad to know you enjoyed our service department and waiting area at Ertle Subaru. Thanks for highlighting the professionalism of our staff, we appreciate your feedback!

September 15, 2023

Overall I am happy with the service I received from Kathy and other employees. My car was serviced to past inspection and my car is driving lovely. Also thank you for the loaner while my car got fixed. More

by lakisha797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Sep 15, 2023 -

Ertle Subaru responded

It's great to know Kathy and the team at Ertle Subaru were able to help get your car back on track. We're glad you found our loaner service helpful too. We hope to see you again down the road!

September 13, 2023

Good service, attentive to customer and vehicle needs. Good communications and accurate estimates. No complaints. More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Sep 13, 2023 -

Ertle Subaru responded

Vince, we're glad to know you had a positive experience with our service at Ertle Subaru. We always aim for clear communication and customer satisfaction! Thanks for your feedback.

September 13, 2023

Best trade-in value. Transparent representation. Courteous and helpful. Always a joy to buy local when possible, especially from a company that gives back to the commu More

by ellyn.kravette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Cullen, Nick Graver
Sep 13, 2023 -

Ertle Subaru responded

Ellyn, it's wonderful to know you found our trade-in process transparent and helpful here at Ertle Subaru. We're proud to be a part of the local community and appreciate your support!

September 13, 2023

My 2nd Subaru! Outstanding service department! Stefanie and Nick were professional, efficient and friendly. Awesome experience!! More

by Lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Richardson, Nick Graver, Stefanie Asaro
Sep 13, 2023 -

Ertle Subaru responded

Lynn, we're delighted to know Stefanie and Nick provided you with an awesome experience at Ertle Subaru. Enjoy your second Subaru!

September 13, 2023

I had a great experience buying a car. They broke it down to the monthly payments and at signing nothing was hidden. Super easy and well prepared. More

by MICHELLEJGRANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Joseph Alicea, Nick Graver, Stefanie Asaro
Sep 14, 2023 -

Ertle Subaru responded

Michelle, we're glad to know you had a transparent and easy car-buying experience here at Ertle Subaru. Thanks for sharing your positive feedback!

September 12, 2023

Very friendly, except check in lady! I do not like that issue was not diagnosed the first time around! More

by jillgamboni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gouny
Sep 14, 2023 -

Ertle Subaru responded

Jill, I am sorry to hear about your experience and the frustration with our service. We strive for accurate diagnostics on the first visit, so it's disappointing we missed that mark in this case. I'd like to personally assist you with this matter; please feel free to reach out at your earliest convenience. Thank you, Tim Kelly - Service Manager - 570-213-4050

September 11, 2023

Very accommodating and helpful. Service was quick and work was satisfactorily completed correcting the issue I had. More

by anzivino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Sep 11, 2023 -

Ertle Subaru responded

Anzivino, we're glad to know our team at Ertle Subaru was able to provide quick and satisfactory service. Thanks for sharing your positive experience!

September 11, 2023

As always service at Ertle Subaru was outstanding. Vincent and Tim Kelly are amazing employees at Ertle. I was in and out with a loaner. They service my car and the service was perfect. I highly recom More

by Chilly14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kelly, Vincent Ashley
Sep 12, 2023 -

Ertle Subaru responded

We're delighted to know that Vincent and Tim provided you with outstanding service at Ertle Subaru. Thanks for recommending us - it means a lot!

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