Ertle Subaru

Megan K is awesome Husband and I just stopped in to get an idea of what was available. Megan listened to what our needs were I.e. grandchildren and car seats She said Husband and I just stopped in to get an idea of what was available. Megan listened to what our needs were I.e. grandchildren and car seats She said “ let me pull up something “. We walked out of the showroom and looked at each other and smiled. We love our Subaru. Everyone is so pleasant, courteous and knowledgeable. More

100,000 Miles I bought my Outback in 2011 and come to Ertle to receive service on it. I’m completely satisfied with the professionalism and friendliness here. I pla I bought my Outback in 2011 and come to Ertle to receive service on it. I’m completely satisfied with the professionalism and friendliness here. I plan on returning for at least another 100,000 miles. Margaret Benson More

Positive exciting and friendly I gave an overall rating of a 4 because I was in contact with Cliff about coming to see the car (I traveled 1.5 hours) and he told me I had a VIP appo I gave an overall rating of a 4 because I was in contact with Cliff about coming to see the car (I traveled 1.5 hours) and he told me I had a VIP appointment on Sat. I drove all the way there and it was at a different lot, so I had to take Zach in my car to the used lot (Zach doesn't have a license) got to the used lot and my car was in the garage torn apart for brakes and tires! I couldn't even drive it. So much for that VIP appointment. I would've never driven that day had I known it was apart. Besides that, Zach was great. More

Was a pleasure from beginning to end! This was our second car we have purchased from Ertle. We have had great service on every visit, from buying our car, servicing it and trading it in. This was our second car we have purchased from Ertle. We have had great service on every visit, from buying our car, servicing it and trading it in. Thank you Ertle for another pleasant experience! More

Excellent service continues. As always the Stroudsburg Ertle Subaru Service Center provided scheduled maintenance for my Forester. The technicians are skilled professionals and my As always the Stroudsburg Ertle Subaru Service Center provided scheduled maintenance for my Forester. The technicians are skilled professionals and my Forester stays in good shape with their care. Service is prompt, courteous, and reasonable. I remain a loyal customer. More

Zach Englehardt is amazing!!! Kudos The experience that I had at Ertle was first class. Zach Englehardt went all out to help me find the car of my dreams. Thank you Zach. YOU ROCK The experience that I had at Ertle was first class. Zach Englehardt went all out to help me find the car of my dreams. Thank you Zach. YOU ROCK More

Worth the drive My buying experience was so easy. I saw the car I wanted on line, called to make sure it was still available, drove 45 minutes to the dealership and My buying experience was so easy. I saw the car I wanted on line, called to make sure it was still available, drove 45 minutes to the dealership and the car was waiting at the front door for me. It was love at first sight. Everyone at the dealership treated me with respect and courtesy. Didn't feel pressured at all. They did everything they could to put me in the drivers seat. Thank you all. More

Friendly staff and generous perks Bought my 2019 ascent here. They didnt have the exact combo I was looking for but found one very quickly. They didnt try to over sell or hard sell any Bought my 2019 ascent here. They didnt have the exact combo I was looking for but found one very quickly. They didnt try to over sell or hard sell anything but were attentive to my needs. I would and already have recommended them to others. More

The Best Subaru Dealer in the Northeast! I have been an Ertle. customer since 1988. I’ve purchased 3 cars from them over the years, all previously owned. All three cars were serviced exclusiv I have been an Ertle. customer since 1988. I’ve purchased 3 cars from them over the years, all previously owned. All three cars were serviced exclusively by Ertle and my current 2002 with 214,000 miles is still running beautifully! More

Great Experience Overall Overall I had a great experience with my purchase of a truck. I appreciated the flexibility of getting most of the information over the phone and emai Overall I had a great experience with my purchase of a truck. I appreciated the flexibility of getting most of the information over the phone and email since I live ~4 hours away from this dealer. I initially worked with Jason over phone/email, who was also fantastic--his team allowed me to put a down payment on the truck over the phone to ensure it would be held so I could coordinate travel time to the destination, which was greatly appreciated. Upon arriving, I worked with Juan, who was great, easy going, and friendly. The only issue I encountered was that ahead of traveling there, I was told over the phone that the financing process would be easy and with better rates than if I had worked through my own bank. This was my only downside in the buying experience. Part of this was my own fault for not doing my own research with my bank ahead of my travel and purchase, so I could get a loan at a duration and rate I was comfortable with. In hindsight, I should have just gotten approved for a loan through my own bank ahead of traveling to the dealership and attempting to get a loan through their banking options. Juan, Ken, and John were super easy going and understood our situation. I appreciated their extra support to help make our purchase happen despite a lot of back and forth with bank/financial info. This flexibility was HUGE. This saved us an additional 8 hours of round trip travel, which could have been a nightmare! Juan is also super personable and easy to chat with. There was no pushiness which was greatly appreciated. I would recommend working with him to anyone! Thank you, Juan, Ken, John, and Jason! More