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Ertle Subaru

Stroudsburg, PA

4.7
2,586 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,586 Reviews of Ertle Subaru

June 16, 2023

Vincent Ashley and his crew worked well to get everything done on time and efficiently More

by j_allenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Alia Irizarry
Jun 19, 2023 -

Ertle Subaru responded

We really appreciate your kind words about Vincent and the team! Thank you for choosing Ertle Subaru and for sharing your experience. Drive safely!

June 16, 2023

Service was less expensive than anticipated and work was completed faster than planned. Very satisfied, as usual. More

by cavaluzf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Alia Irizarry
Jun 17, 2023 -

Ertle Subaru responded

We're so glad to hear that you had a positive experience at Ertle Subaru! Thank you for taking the time to leave us a great review. We appreciate your business and look forward to serving you again in the future. Have a fantastic day! - The Ertle Subaru Team

June 15, 2023

I have to give it to this dealership for their ongoing integrity & friendly ways. From sales to service, they keep amazing me with their dedication. I was in the people business my whole life & it's not e More

by RobsSub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleen, Juan Bodden, Joseph Alicea, Winston Little, Tim Kelly
Jun 15, 2023 -

Ertle Subaru responded

Thank you for reviewing us, Rob! We are thrilled to hear that Vincent, Luis, and Tim delivered such a successful service experience. Drive safely, and we hope to see you back again at Ertle Subaru!

June 14, 2023

Outstanding service by everyone I came into contact with. I feel Juan Bodden was an absolute pleasure to work with and definitely an asset to Ertle Subaru! I started my buying experience speaking with Ashley More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Juan Bodden, Ashley Bierbaum, Nick Graver
Jun 15, 2023 -

Ertle Subaru responded

Mike, it's fantastic to hear that Juan, Ashley, Nick, Meghan, and the team went above and beyond to provide you with a stellar purchasing experience at Ertle Subaru! Thank you for your feedback and we look forward to assisting your daughter with her trade-in!

June 14, 2023

The dealership is friendly and professional. They went out of their way to meet my needs and understand me. More

by ellen_cowley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley, Tim Kelly
Jun 15, 2023 -

Ertle Subaru responded

Ellen, thank you for coming by to review Ertle Subaru!

June 14, 2023

Had to return after service was performed due to the repair not being fully finished More

by stephprz
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Entler
Jun 15, 2023 -

Ertle Subaru responded

I sincerely apologize that your experience working with our team was not as seamless as we strive to provide. We always aim to accommodate the needs of our guests through effective and efficient service work, and I am sorry that you had to come back. If you're willing to continue this conversation, I'd like to chat and see how we can assist you moving forward. Please consider contacting me directly at your earliest convenience. Thank you, Tim Kelly - Service Manager - 570-213-4050

June 14, 2023

I purchased two cars at your dealership commencing in 2010. I made the mistake of leasing a 2022 Subaru at Ciocca and decided to at least get my car serviced with Ertle. I hope that I may be able to ge More

by inhisgrip1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Ashley Bierbaum
Jun 15, 2023 -

Ertle Subaru responded

We greatly appreciate your loyalty and trust in Ertle Subaru! Thank you for sharing your positive experience with our service department. We look forward to the opportunity to assist you with your next lease. Safe travels and take care!

June 13, 2023

Very courteous and gave me a loaner car while I was waiting great service and friendly More

by Bumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Graver
Jun 13, 2023 -

Ertle Subaru responded

Thank you for the review! We appreciate your business and hope to see you back again at Ertle Subaru. Safe travels!

June 13, 2023

The dealership is honest and courteous to their customers. They maintain my car properly and never overcharge or do work on my car that is not necessary. More

by Vinny D 607
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Jun 13, 2023 -

Ertle Subaru responded

Vinny, thank you for your 5-star review of Ertle Subaru!

June 13, 2023

Kathy is always pleasant and informative. Also, the process of checking in and out is highly efficient. More

by GRACEOLINA
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Alia Irizarry
Jun 14, 2023 -

Ertle Subaru responded

We appreciate your review and are happy to hear that Kathy provided you with excellent customer service. Thank you for choosing Ertle Subaru. We hope to see you again down the road.

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