Ertle Subaru

My experience with this dealership was so bad, I send letters to the GM and President. After that the finance guy called me and got very defensive on the phone. I was so miserable with the experience I letters to the GM and President. After that the finance guy called me and got very defensive on the phone. I was so miserable with the experience I traded the car in at Haltermans after 5 months and got a Toyota. The experience there was great. More

The service department as well as the entire staff at Ertle Subaru is stellar. Tiffany E. is always a pleasure to deal with and she always gets me in and out in a very reasonable amount of time. I apprec Ertle Subaru is stellar. Tiffany E. is always a pleasure to deal with and she always gets me in and out in a very reasonable amount of time. I appreciate the friendliness of the staff and their great customer service. I would not take my vehicle anywhere else! More

I've purchased 2 Subarus from Ertle and I researched many other Subaru dealers in the PA/NJ region before returning to Ertle and my now go-to Sales Rep Joe Alicea. The entire staff from the sales team, finan other Subaru dealers in the PA/NJ region before returning to Ertle and my now go-to Sales Rep Joe Alicea. The entire staff from the sales team, finance, and service are always pleasant to work with and hassle-free, with no pressure, and no games. I highly recommend Ertle to my friends & family when the opportunity arises and do hope that anyone who reads this also gives them a chance to impress you as they have me over the years. More

service was fast & I waited comfortably there while my was being serviced. I was able to message any questions I had directly to my agent in the department was being serviced. I was able to message any questions I had directly to my agent in the department More

Service on the premises was excellent but communications during the time between when we placed our order and picked up our vehicle could have been better. It was a bit difficult to arrange our vehicle pick during the time between when we placed our order and picked up our vehicle could have been better. It was a bit difficult to arrange our vehicle pickup once it arrived! More

The dealership in general is comfortable. Plenty of places to sit or work. The staff is accessible and friendly. Vincent was wonderful and accommodating. Plenty of places to sit or work. The staff is accessible and friendly. Vincent was wonderful and accommodating. More

Service and the people are great. Explained the multi-inspection that was done and made a few suggestions, which is appreciated. Explained the multi-inspection that was done and made a few suggestions, which is appreciated. More

Professional and personal in their interactions with me. I felt I was in good hands and could trust my purchase was truly reliable. I felt I was in good hands and could trust my purchase was truly reliable. More

Always a pleasant experience at Ertle. Easy to make an appointment online, time spent waiting for service to be completed is acceptable and waiting area is comfortable, Really can't ask Easy to make an appointment online, time spent waiting for service to be completed is acceptable and waiting area is comfortable, Really can't ask for more than that. More

Tim made everything right when I had a problem with the communication regarding my service. communication regarding my service. More