
Ertle Subaru
Stroudsburg, PA
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2,582 Reviews of Ertle Subaru
Courteous, respectful, active listeners, responded to questions, documented , helpful, timely, supported responses, available, took coupons questions, documented , helpful, timely, supported responses, available, took coupons More
I had a very positive new car buying experience at Ertle. That started with the pre-sales (Internet) contact person (Ashley B) to narrow things down for me. I think overall Ertle (Jaun) made this process as That started with the pre-sales (Internet) contact person (Ashley B) to narrow things down for me. I think overall Ertle (Jaun) made this process as easy as it could be and attempted to remember all the details, without the pressure and the hype. I received my ordered SUV in less than 3 months. I love my 2023 Ascent and it has so many new features that I was very happy with their invite to come back in two weeks for a training class with Winston on what this SUV is all about. I think that is an excellent of great service after the sale. I also was impressed with Dave in finance for his very efficient closing of the contract. I highly recommend Ertle for your next new Subaru! More
Good day, We have been in the motorcycle industry and occasionally the auto-side of the world for decades. Ertle has a most excellent dealership. One thing anybody hates is pressure. There was never t occasionally the auto-side of the world for decades. Ertle has a most excellent dealership. One thing anybody hates is pressure. There was never that here at Ertle - rather a feeling that the entire team was on our side. Sure... you are there to sell cars, make profit and smile when the next customer walks in the door. But you do it in a most excellent manner. My mother always said to me..."Brian, it is not what you say, but how you say it." Mom was right. Jason and Kevin were professional, knowledgeable and, most of all easy to talk to -and we never felt any insistence or badgering from any one at Ertle. You probably known this is rare and the #1 reason people have their stomaches do flip flops when car shopping. The owners should be happy with all of them and David in finance as well. BTW - we went to the motorcycle shop too. VERY NICE! You should take an ad with Backroads Motorcycle Magazine -but, hey , no pressure... All the very best! Brian & Shira Backroads Motorcycle Magazine More
We had a very positive experience at Ertle. We were looking for a reasonably priced used car and they had just what we needed. They were willing to negotiate on the price, which most dealers We were looking for a reasonably priced used car and they had just what we needed. They were willing to negotiate on the price, which most dealers won't do now a days. That is what sold us on buying from them, and on top of that we get 18 months of services included. Also something most dealers don't do. We will definitely consider buying from them when we are looking again! More
Ordered 2023 Subaru Impreza 8/2022 was supposed to be delivered 12/2022. Arrived 11/2022 great surprise. Everything went smooth & no problems. Jason Cullen was excellent to work with. Would purchase agai delivered 12/2022. Arrived 11/2022 great surprise. Everything went smooth & no problems. Jason Cullen was excellent to work with. Would purchase again with Ertle Subaru & Jason Cullen. THANKS *****. More
I have nothing negative to say. They had my loaner ready, they contacted me with concerns that I went ahead with.......Thank you ! ...... and even got a PA inspection sticker N/C They had my loaner ready, they contacted me with concerns that I went ahead with.......Thank you ! ...... and even got a PA inspection sticker N/C More