
Ertle Subaru
Stroudsburg, PA
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2,582 Reviews of Ertle Subaru
My service visit on 8/29 included a "free battery test. ' On the inspection form, the battery was listed as "Checked and OK at this time." Three-and-a-half weeks later, on 9/23, I visually inspected the bat ' On the inspection form, the battery was listed as "Checked and OK at this time." Three-and-a-half weeks later, on 9/23, I visually inspected the battery myself, and discovered severe corrosion on both battery terminals! I have photographic proof. It's hard to imagine that the battery was OK on 8/29! Was it even inspected? What about all the other items on the Multi-Point Inspection?? More
Wonderful, thorough & efficient: Tiffany K. does it again! I was there for a standard oil change but she identified issues I was unaware that put safety at risk. Bless Tiffany K, Chris Jack does it again! I was there for a standard oil change but she identified issues I was unaware that put safety at risk. Bless Tiffany K, Chris Jackson and team for their proactivity in keeping my family safe on the road! Rock stars! More
Buying a car at Ertle Subaru is an amazing experience from start to finish. The dealership is so clean and everyone involved in the process is so helpful. The prices were reasonable, the process is smoot from start to finish. The dealership is so clean and everyone involved in the process is so helpful. The prices were reasonable, the process is smooth, and the salesman certainly wasn’t hard to look at if you know what I mean. 10/10. More
Everyone was extremely helpful especially Joe. They answered all my questions and helped me throughout the entire process of purchasing my new car. They answered all my questions and helped me throughout the entire process of purchasing my new car. More
Bought car less than 6 months ago, today my 18 year old daughter takes it in for an oil change. Tiffany proceeds to scare my daughter telling her if she didn’t get brakes TODAY she better be very careful d daughter takes it in for an oil change. Tiffany proceeds to scare my daughter telling her if she didn’t get brakes TODAY she better be very careful driving the car because it’s unsafe. My daughter texts me, I call and speak to Tiffany who was rude and then she puts me on the phone with CJ (all the while she is bad talking me to her coworkers with my daughter standing right there- so classy). CJ proceeds to tell me the car does need brakes but it is not URGENT but does need to be addressed soon. I ask why I needed brakes when I just purchased the car and he tells me the brakes were at 4 mm (in the yellow)when I bought the car and now at 2 mm. I explained to him that is is not right for Tiffany to scare my daughter like that. Mind you, I did not know she was bashing me until my daughter got home. I had been really happy about my transaction with Ertle but this just tarnished it. More