Ertle Subaru

They went above and beyond. When I came in without an appointment, they diagnosed the issue, gave me estimate and timing, and a loaner, all in about an hour. They honored the ti When I came in without an appointment, they diagnosed the issue, gave me estimate and timing, and a loaner, all in about an hour. They honored the timing, even when they found another issue that needed to be fixed. More

Clean dealership with constant communication from their friendly staff. Quality service but could be quicker. friendly staff. Quality service but could be quicker. More

Great experience in all aspects. Service on car was great and everyone went above and beyond from the moment I got there Service on car was great and everyone went above and beyond from the moment I got there More

Very pleased with our service. First we called on a Saturday, 2 days before Christmas, because our check engine light came on. They were able to squeeze us in, gave me a loaner car First we called on a Saturday, 2 days before Christmas, because our check engine light came on. They were able to squeeze us in, gave me a loaner car, and diagnosed the problem quickly. Due to the holiday we had the loaner car for a couple extra days, but they completed the work and got us our car back upon their return from the holiday. They washed my car and even wiped down the inside. We were very happy with our service. More

During inspection, forgot to tighten lug nuts on rear wheel. Placed us in a very dangerous situation. wheel. Placed us in a very dangerous situation. More

It is prompt organize and courteous they were very responsive and understanding considerate and thoughtful. responsive and understanding considerate and thoughtful. More

Ertle provided a second key fob for my mom’s used car, although it only came with one. Thank you. although it only came with one. Thank you. More

I just moved to this wonderful community and the customer service is superb. I will keep coming back here. service is superb. I will keep coming back here. More

Ertle went above and beyond for us during our latest service appointment. Upon receiving the estimate for the repairs we were so taken aback not being prepared for the expense. Ertle worked with us and service appointment. Upon receiving the estimate for the repairs we were so taken aback not being prepared for the expense. Ertle worked with us and helped us make it possible. They also made sure to put us in a loaner while we waited for the repair. We are so grateful for Ertle and are speechless for their generosity and good will. Thank you Ertle family. Both our cars were purchased at Ertle and we feel at ease knowing they will take great care of us. Thank you! More

Knowledgeable and excellent service (I am a man of few words and don't like wasting time) words and don't like wasting time) More