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Ertle Subaru

Stroudsburg, PA

4.8
2,627 Reviews
Call Dealership (570) 213-4047
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798 N 9th St

Stroudsburg, PA

18360

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2,627 Reviews of Ertle Subaru

August 02, 2022

Juan really took care of us. This is our second purchase at Ertle…we’ll definitely be back when it’s time for another vehicle! More

by CMH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden
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Aug 02, 2022 -

Ertle Subaru responded

Thanks for stopping by to support Ertle Subaru with your 5-star review. Juan will definitely appreciate the shoutout. We are grateful for your loyal business and look forward to seeing you again!

August 01, 2022

Came in for an oil change and I did not have an appointment however it was suggested to come in when it was convenient for me & they worked with me & it was done within a short period of time.....s More

by fvalerio1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Korodan
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Aug 01, 2022 -

Ertle Subaru responded

It makes us proud to hear our team went above and beyond to ensure you had a successful service experience at Ertle Subaru! Thank you for the 5-stars, and safe driving!

July 31, 2022

My experience with Ertle Subaru over the years has been well-satified by their exceptional expertise in workmanship and courteousness. Thanks for the help. More

by MARTINX24B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Liszka, Kathy Aimer, Tiffany Korodan
Report | Print
Aug 01, 2022 -

Ertle Subaru responded

Thank you for the glowing review! We are thrilled to hear that you are so confident in the Ertle Subaru team to get the job done. Drive safely, and we hope to see you again down the road!

July 30, 2022

Love Ertle Subaru bought my last 8 new cars from them. Great service department too. More

by ALWAYSJEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Report | Print
Aug 01, 2022 -

Ertle Subaru responded

Thank you for being a loyal customer of Ertle Subaru! We will be sure to let the team know you appreciate their hard work. Come back anytime!

July 30, 2022

Service was done expeditiously and to my satisfaction. Staff was very professionally and courteous. They helped me with all my questions. More

by JMORALES46
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Report | Print
Aug 01, 2022 -

Ertle Subaru responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Ertle Subaru team. Drive safely, and we hope to see you back!

July 30, 2022

They have treated me fairly over many years. Cathy has always been pleasant & explained things that were done well. More

by Afessick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Report | Print
Aug 01, 2022 -

Ertle Subaru responded

Thanks for leaving Ertle Subaru a five-star review, Afessick! We are grateful for your years of business and kind words for Cathy. See you next time!

July 29, 2022

They took me in earlier (since I arrived early) and got me out quicker than I was supposed to get out!:) More

by CMSJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Report | Print
Jul 29, 2022 -

Ertle Subaru responded

We love seeing reviews like this! We're so glad our team offered timely service that got you in and out of your appointment earlier than expected. Drive safely, and thanks for choosing Ertle Subaru!

July 28, 2022

Friendly staff but waiting 2 hours for an oil change to be completed with an appointment is way too long. More

by paulienorbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Report | Print
Jul 28, 2022 -

Ertle Subaru responded

Paulie, while I'm glad you received great customer service, I'm sorry your wait was longer than anticipated. We will use this review in our constant process of self-evaluation and improvement, but if you'd like to discuss this, feel free to give me a call. I hope your next visit is a step above. Tim Kelly - Service Manager - 570-213-4050

July 27, 2022

Overall experience is excellent. Communication is key and they pass everything with 100%. Definitely will recommend Subaru to all my people. More

by AVISCAKES710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Dave Goncalves, Jon Richardson, Kevin Brost, Joseph Alicea
Report | Print
Jul 27, 2022 -

Ertle Subaru responded

Thanks so much for the awesome feedback. We look forward to seeing you at Ertle Subaru again next time. Take care!

July 27, 2022

Excellent service from pickup to delivery. Service manager kept in contact and kept me informed from beginning to end More

by wernerj0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Chris Jackson, Tiffany Korodan
Report | Print
Jul 27, 2022 -

Ertle Subaru responded

We strive to make the service experience communicative and top-notch and it is gratifying to hear that we hit the mark! Thank you for choosing Ertle Subaru and for sharing your feedback. Drive safely until we see you again!

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