Eskridge Lexus

Mark Beggs - Service Dept. I really appreciate personalized service and when a person has been coming over to the Lexus Dealership from Enid, for as many years as I have (prob I really appreciate personalized service and when a person has been coming over to the Lexus Dealership from Enid, for as many years as I have (probably at least 15 yrs) I expect it! I really only want to work with one service rep when I'm there and that is Mark, it is helpful working with someone that you know rather than a service person that I don't know., Many times when I call and they connect me with the scheduler they have been rude! They just act like they don't care! I have tried many times to explain that I'm from Enid and I'm coming to OKC for another reason and that I would like to get in to the service dept., they give off the attitude that they don't care and that I am not important. I have purchased 4 Lexus from Eskridge all 350's and one of the reasons I keep buying Lexus is because of the service I used to get there when you could call and request the service person that you are accustomed to working with and the person that knows you. Most always when I am lucky and get to talk to Mark, he will always try his best to get me in if at all possible. I remember back in the day when that is the way we called to make appts. and that was sooooo much nicer than talking to impersonal scheduler I might add. I have talked to many people in Enid about this and they all agree. Bottom Line, Mark is always very pleasant and is so nice to work with, Just wanted to make sure that I addressed that. Thanks, More

Horrible Dealer The salesman Michael was absolutely horrible. He seemed to know nothing about the cars and their packages. He was also horrible when it came to custom The salesman Michael was absolutely horrible. He seemed to know nothing about the cars and their packages. He was also horrible when it came to customer service as well. Also, my new car came with some heavy scratches, which was most likely from their "complimentary washes." We have bought other cars with them before, but this car we bought came with horrible service. More

One of the best in North America We have several Lexus and have used this dealership since 1998. The service has always been excellent---each and every time. Have had to use another We have several Lexus and have used this dealership since 1998. The service has always been excellent---each and every time. Have had to use another dealership when something came up 1,200 miles from home, but decided to limp along until we returned to OKC. So glad that we did because the other dealership had misdiagnosed the problem. Eskridge rocks and saved us several thousand dollars. Learned that if something goes wrong when we are traveling, to make like ET and call home (Eskridge). The support is terrific. More

Eskridge Exceeds Expections , , , Again! I just had my 105,000 mile maintenance done with Eskridge Service and once again was reminded that we have an exceptional dealership in Oklahoma City. I just had my 105,000 mile maintenance done with Eskridge Service and once again was reminded that we have an exceptional dealership in Oklahoma City. I love my Lexus and I love Eskridge! More

Respectful people are a rarity these days My Lexus is now "old" (2007) but still in great shape mechanically; it might not always look like a cream puff but I always walk away from my service My Lexus is now "old" (2007) but still in great shape mechanically; it might not always look like a cream puff but I always walk away from my service visits feeling appreciated and respected, as if it's your pleasure to help and believe me not many places leave you feeling that way these days. I have worked with a gentleman in service by the name of Angello Hankins. LOVE!!! Thanks for the oh so rare experience!!! More

Trust The Lexus Brand is noted for it's quality and reliability and I usually buy or trade for a good used vehicle. I felt very comfortable when dealing w The Lexus Brand is noted for it's quality and reliability and I usually buy or trade for a good used vehicle. I felt very comfortable when dealing with the Eskridge group. They took my older Toyota in trade for a newer Lexus at a price I felt was acceptable. I trust that the vehicle was serviced and cared for as advertised. I plan to have them continue servicing my latest purchase since they provided me with all the maintenance records on this vehicle. It looks and drives great! More

Outstanding Dealership Whether it is purchasing a vehicle or getting one serviced, I always leave the dealership with a positive impression. Every single person I have work Whether it is purchasing a vehicle or getting one serviced, I always leave the dealership with a positive impression. Every single person I have worked with at this dealership has been nothing but professional and courteous. As long as Lexus continues to produce great vehicles I will continue to purchase them and have them serviced at Eskridge Lexus. More

service Mr French is so kind and helpfull, I brought the car to the dealer for 4+ times and he is so knowledgeable and work with me to solve the issues. Hope Mr French is so kind and helpfull, I brought the car to the dealer for 4+ times and he is so knowledgeable and work with me to solve the issues. Hope this time the issue is solved More

The nicest people to deal with My salesperson, Josh DeBlaze, was a wonderful person to work with. Everyone I dealt with were helpful, professional, and cordial and I look forward to My salesperson, Josh DeBlaze, was a wonderful person to work with. Everyone I dealt with were helpful, professional, and cordial and I look forward to continuing our relationship. Great job! More

Came in for the first oil change on my RX350. I have purchased 2 other cars in the past from this dealership. Rick French has been our service tech for many years and always provided us fast and friend purchased 2 other cars in the past from this dealership. Rick French has been our service tech for many years and always provided us fast and friendly service. Today they did my oil change, washed the vehicle, rotated the tires and complied with a recall bulletin, all in about an hour and a quarter. We have always been very happy with Eskridge and would not want to go anywhere else for service or to purchase a car. More