Not satisfied with my local Maserati dealership I searched the internet for a car that fit us and with hopes of also finding a dealer that was good to work with. I found the perfect fit at Essence, even though they are 250 miles from my home. I emailed an inquiry and got connected with Rami Rassas. A few email exchanges and I asked for his best numbers, got an initial offer and one more email for a minor issue and the deal was done. This is exactly how buying a car should be, particularly in the luxury space. I am grateful to have found the dealership and Rami has been perfect to deal with throughout. I also know that how the process is handled and attitude of those doing the deals comes from the top so great job all around!