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Essence Maserati Alfa Romeo

4.8

315 Lifetime Reviews

555 NE Loop 820, Hurst, Texas 76053
Call (888) 343-6634

315 Reviews of Essence Maserati Alfa Romeo

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September 21, 2018

"Great service very friendly "

- skhatib

Was very pleased salesman are top of the game did great job selling us are new Maserati would buy from them again and recommend them to friends

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Recommend Dealer
Yes
Employees Worked With
Rami Rassas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 20, 2018

"First visit"

- jasonsvest

Randy knows the brand and has superb customer relations. I will be returning for my service due to attention to detail, knowledge and service level.

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Yes
Employees Worked With
Randy Director of Service
September 20, 2018

"Very seamless process"

- stef.downes13

No game, no gimmicks; was a very easy process to complete. Ayman was very information and easy to work with in this process. I love my Alfa!

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Recommend Dealer
Yes
Employees Worked With
Ayman M
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Evan S.
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ben Rojas
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 20, 2018

"Customer Service at it's Best!"

- gautamakhiebert

Most convenient, helpful and, absolutely, the most exemplary customer service I have ever experienced. That includes everyday purchasing experiences, not just car buying. They weren't trying to sell me a car but looking to sell a lasting relationship. From first speaking with Adam to finishing with Danny. You could not ask for a more enjoyable experience. And that's with out mentioning Justin. The gentleman that went above and beyond to accommodate, not just a customer but his fellow man. We need more people like him in this world. Care and be concerned for one another. Be more like Justin, Adam and Danny. Things would start getting better. Thank y'all so much!!

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Recommend Dealer
Yes
Employees Worked With
Adam A.
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Justin Mowls
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Danny Warren
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 19, 2018

"Low pressure, polite, helpful"

- HHunterDallas

Al was great to deal with and always polite and ready to help. The process was pretty smooth. Al wasn't overbearing nor did he try some high-pressure sales pitch on me. The deal was pretty straightforward and nothing tricky was going on, as far as I know at least. =). A pleasant experience ... at an auto dealership!!!!? Yeah. It really happened. --- And Al was great. Did I mention that?

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Recommend Dealer
Yes
Employees Worked With
Ala Hamad
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 18, 2018

"Great Service"

- JohnsonFam09

Keisha was super friendly, and very helpful, she helped make this process quick and simple for us. She followed up with us even after we purchased the car by to make sure we were satisfied and let us know she was there to help if we needed anything.

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Recommend Dealer
Yes
Employees Worked With
Keisha Butler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 18, 2018

"Keisha mad ethe whoel process incredibly easy."

- joshfarrar

Keisha was very helpful throughout the whole process and made everything easy to do. She was very helpful with making sure I had everything set up before arriving at the dealership . The only issue I ran in to is that I had to wait a few more days for my vehicle to arrive from the shop where some cosmetic work was being done.

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Recommend Dealer
Yes
Employees Worked With
Adam A.
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ben Rojas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Keisha
September 17, 2018

"Very easy car buying process!!"

- hm

Essence was very fair and transparent. I would recommend Essence to a friend and I would definitely buy from Essence again. Over the years my spouse and I have seen the games many other dealships play to inflate their prices. From listing one price online and upon arrival to the dealership the price increased due to “dianamic pricing” (aka the weekend). To adding maintance or warranty that was not agreeded upon and would have gone unnoticed if we were novice to car buying. There were no games at Essence and I felt no pressure to buy. My saleman (AJ) was very knowledgeable and helpful. Thank you!!

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Recommend Dealer
Yes
Employees Worked With
Allen J.
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ben Rojas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 17, 2018

"A special thank you to Will. Professional and timely."

- Tntgoodson

Essence made our car buying experience painless and timely. We will continue to do business with them. Professional, Upscale environment. Thank you for your trustworthiness.

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Recommend Dealer
Yes
Employees Worked With
Will M.
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Danny Warren
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 17, 2018

"Repair "

- 04Ford

Very knowledgeable and friendly. They gave me all of my options and the consequences of repairing or replacing each part in all of me determine which parts I wanted to repair.

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Recommend Dealer
Yes
Employees Worked With
Giovanni C.
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Randall Bush
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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