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Esserman International Acura - Service Center

4.8

385 Lifetime Service Reviews

10455 NW 12th Street, Doral, Florida 33172

386 Reviews of Esserman International Acura - Service Center

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July 16, 2019

"Excellent."

- Luis Osella

Saili and Esserman team do a good job efficiently, with professionalism and courtesy. Every time I need service for my cars it's always nice to deal with them.

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Yes
July 15, 2019

"Best Dealer In The City"

- MIKECARBALLOSA

I currently have two leases from Esserman International Acura. I recently brought in my TLX reference a fuel pump recall. I arrived without an appointment, and I was immediately seen without any hesitation. The overall process took 1.5 hours, and the dealer even fixed an interior seat panel that was damaged. Esserman by far has some of the best customer service ! Saili was very helpful !

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Yes
Employees Worked With
July 15, 2019

"Excellent service "

- RBAR8

We received excellent service. Saili knew exactly what to do to fix our car’s issues. Excellent service and no waiting. Thank you it was a pleasure doing business with you!

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Yes
Employees Worked With
July 11, 2019

"The experience was great "

- DEZAYASC

Saili and Pepe make a amazing team they made everything quick and enjoyable from leasing from Jose Pepe Borges to dealing with Saili in service Dept

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Recommend Dealer
Yes
Employees Worked With
July 11, 2019

"Quality Customer Service"

- Rikruiz

Enjoy taking my car to Esserman Acura. At Esserman Acura the main focus of all the service representatives is customer satisfaction. Thank you Julian and Saili for your help and professionalism.

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Yes
Employees Worked With
July 11, 2019

"Awesome service department. "

- Pepin53

In all the years that i have been involved with Esserman Acura, which includes either the purchase or lease of over 10 automobiles, there are two individuals that have ALWAYS been extremely helpful, courteous and extremely professional. Saili Almeida in the service department and Vidal Nunez in sales.

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Yes
Employees Worked With
July 10, 2019

"Great"

- RICALU59

I love this place because the attention is like first class, I live like 25 miles from the dealer and they always pay for my ride when my car needs to be there more than the usual 1.5 hour, when I have shown without appointment. The service time estimate was precise as always and Joe was a great advisor.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe
July 09, 2019

"excellent customer service"

- hdiaz10

I am extremely happy with service I had with Esserman's service rep. My car battery had died and I showed up 5 mins before closing on Friday afternoon and they insisted on helping me getting me my car fixed which they did. Amazing example of going the extra step for customer service. I'll remember this when it's time to renew my lease

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Yes
Employees Worked With
Jose Prieto ( I believe that was the service rep's name)
July 09, 2019

"Fantastic Service!!"

- MikeD

Saili is such a pleasure to work with. She has always been as professional as they come. She is a real asset to Esserman. Thanks Saili!

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Yes
Employees Worked With
July 09, 2019

"Excellent care and fast turnaround "

- JCAPHOTOGRAPHY

Came in for my first service since getting the car, 5,000 mile mark. They were very very good about listening to some additional concerns I had and addressed everything within a very short period of time. Very happy with the service.

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Yes
Employees Worked With
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