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Esserman International Acura - Service Center

Doral, FL

4.9
994 Lifetime Reviews Review Dealership

994 Reviews of Esserman International Acura - Service Center

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March 04, 2021

"Excellent experience. Jorge, the service adviser, was..."

- HVELLON

Excellent experience. Jorge, the service adviser, was extremely courteous and competent. He kept me informed throughout the service process. I got my vehicle back at the time promised.

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Recommend Dealer
Yes
Employees Worked With
Jorge Calvo
March 01, 2021

"The support we recieve at Esserman Acura is second to..."

- jrtopp

The support we recieve at Esserman Acura is second to none, and Saili is amazing and very supportive, We have been doing business with Esserman now for over 12 years.

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Recommend Dealer
Yes
February 26, 2021

"My service advisor Jorge was great. Very helpful, polite..."

- DP4EDDIE

My service advisor Jorge was great. Very helpful, polite and friendly. Would definitely bring my car there again. Service dept waiting area chairs were very comfortable as well.

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Yes
Employees Worked With
Jorge in service
February 26, 2021

"Saili is always great & pleasant to work with. She's a..."

- Tim

Saili is always great & pleasant to work with. She's a professional. The service took longer than I expected. And disappointed I was charged for the loaner.

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Recommend Dealer
Yes
Employees Worked With
February 25, 2021

"Unfortunately this timne I was not too happy with the..."

- TTLCARGO

Unfortunately this timne I was not too happy with the service, however can understand that there were lack of staff due to sickness, also have to return the car to be wash and vacoon.

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Recommend Dealer
Yes
Employees Worked With
February 24, 2021

"Work on my car from beginning to end went very smoothly...."

- VKALICHARAN04

Work on my car from beginning to end went very smoothly. I am very happy with the service I received. A little pricey but ok.

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Yes
Employees Worked With
February 23, 2021

"Esserman prides themselves on quality service and it..."

- Sofia Tobon

Esserman prides themselves on quality service and it shows! I came in with a complaint and immediately the manager came to see me and took care of it. I was helped by Rene Fernandez who walked me through the issues with my car, listened to my financial concerns and really worked with me to find the best solution. Not only did they do a great job with fixing my car but they did it less than an hour. Very impressed and will definitely be going back to them for service!!

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Recommend Dealer
Yes
Employees Worked With
February 23, 2021

"The service was fast and accurate, I got to the dealer..."

- ENERGYMASTER

The service was fast and accurate, I got to the dealer with a flat tire. The car was inspected and send for tire service while i continued to travel to work on a lift.

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Recommend Dealer
Yes
Employees Worked With
February 22, 2021

"My visit to Esserman for emergency repair to my Acura was..."

- GROVESTAR

My visit to Esserman for emergency repair to my Acura was done swiftly with the work completed as promised and the folks at the dealership responsive and courteous.

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Recommend Dealer
Yes
Employees Worked With
February 22, 2021

"Great job with brakes and tires. Very responsive service..."

- Johnmclaughlinjr

Great job with brakes and tires. Very responsive service and easy to do biz with. Neli was especially helpful in staying late to help me get started on process.

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Recommend Dealer
Yes
Employees Worked With
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