Estero Bay Chevrolet
Estero, FL
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Sales associate Christina Addison was amazing. She kept in touch and addressed all of our concerns before finding the perfect vehicle for us. Management and finance department were lackluster at She kept in touch and addressed all of our concerns before finding the perfect vehicle for us. Management and finance department were lackluster at best. More
My truck has an issue which was identified at the last appointment and I was told to come back after driving 2k miles for the resolution and instead they brushed it off and told me there was never an issu appointment and I was told to come back after driving 2k miles for the resolution and instead they brushed it off and told me there was never an issue and refuse to resolve. It took months for someone to take the time to actually identify the issue and the resolution was offered. This has been my go to for years but I will drive an extra hour to the next Chevrolet dealer in the future to avoid the circles this place throws you in. One thing after another. Avoid at all costs if you want anything done right. More
My service advisor was great! ! Lisset was just fantastic She helped me though out the process start to finish and coordinated me getting a ride back to the dealership ! Lisset was just fantastic She helped me though out the process start to finish and coordinated me getting a ride back to the dealership More
Rod, was my Service writer and he was very professional, courteous, through in attending my needs. Estero Bay needs to do something with their phone system. You can NEVER get to the person you want. This ne courteous, through in attending my needs. Estero Bay needs to do something with their phone system. You can NEVER get to the person you want. This needs to CHANGE!!!!!! More
Quiero expresar mi total satisfacción en el servicio recibido,el vendedor(NORMAN MARCANO)fue muy profesional,atento y transparente,se nota el compromiso con el cliente y el deseo genuino de brindar un s recibido,el vendedor(NORMAN MARCANO)fue muy profesional,atento y transparente,se nota el compromiso con el cliente y el deseo genuino de brindar un servicio de excelencia,recomiendo este vendedor al 100%. More
From The Time I Pulled Into This Place To The Time I Left I Was In Total Aww.This Place Is Nothing But A CLASS ACT.I Have NEVER been Treated So Well.There Professionalism From Start To Finish Was Not Only Fi I Was In Total Aww.This Place Is Nothing But A CLASS ACT.I Have NEVER been Treated So Well.There Professionalism From Start To Finish Was Not Only Five Stars But Five Gold Stars...I Could Asked Not For Anyone Nicer Than My Advisor Marko.Better Yet He Knew What Was Going On And How To Handle People..Hats Off Marko You Hit It Out Of The Park....Not Kidding Folks,This Place knows How To Treat People..THANK YOU!!!! More
All went well, price & timeline was spot on. Several unexpected discrepancies were noted upon pick of completed vehicle service. Estero Bay Chevrolet team worked very hard to make everything ri Several unexpected discrepancies were noted upon pick of completed vehicle service. Estero Bay Chevrolet team worked very hard to make everything right. Not a perfect day, but what happens after something goes wrong is just as important as the perfect service visit. Thanks for going the extra mile. More
Service was on time and the communication of the status was good. Meet with mechanic prior to work which was reassuring while waiting work was being done. was good. Meet with mechanic prior to work which was reassuring while waiting work was being done. More


