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Estero Bay Chevrolet

Estero, FL

4.1
588 Reviews

10640 Chevrolet Way

Estero, FL

33928

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Showing 588 reviews

February 17, 2023

From the sales staff to the finance side everyone was very nice and professional. I will definitely recommend Estero Bay to others. More

by Sam76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebeca, Lou and Will
Feb 21, 2023 -

Estero Bay Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Estero Bay Chevrolet and we hope to see you again.

January 15, 2023

Exceptional customer service by Jari, happy with my Silverado. As this is my faith purchase from Estero Bay, my next purchase should be half price…..correct? More

by Dmreszel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Denson
Jan 19, 2023 -

Estero Bay Chevrolet responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

December 21, 2022

Very poor experience. What a terrible way to treat a GMS customer. Was looking forward to my truck today. More

by DS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James, Patrick Denson
Dec 22, 2022 -

Estero Bay Chevrolet responded

Dean, first, GMS had no bearing on the deal. I was the only Dealer to honor GMS thru the pandemic, chip shortage and Hurricane. But you are probably already aware of this. Your truck was on order and You introduced a trade two days ago that you wanted $4,500 over sticker for. I offered $49,000. You asked if I would do an in and out for $55,000 because you work at Sarasota Lexus as the used car Manager. I say OK, trying to be accommodating. All I wanted was a Wholesale buyers order and a check, pretty standard I would think for a used car manager. You call back and say $52,500, what happened to $55,000? I get you $51,500 from a friend at Ford so we can do the deal here and make it easy. You then say you want us to drive it to you(65 miles) and deliver it plus put the WHOLE price on a credit card. I told you we have a $2,500 maximum. We get past yet another hurdle and we go to do the tag work and the trade hasn't even been put in your name. So I legally couldn't even sell it for who knows how long. When we told you we can't do the deal until it's in your name your response was "I'm going to blow you up on social media" Not sure how you do business at Lexus of Sarasota, but that's not how we do business here. Maybe your the one that needs to be avoided If you continue to put up xx reviews, I'll do the same to you - Patrick Denson

Dec 22, 2022 -

DS responded

Patrick, Maybe a phone call to see what happened could’ve avoided any back and forth. If you care resolve this you have my number. I look forward to your phone call.

November 21, 2022

Absolutely NO pressure, and NO dealer markup on the MSRP. Bought 2 high-end vehicles, and the price that was on the sticker is what I paid, NO MARKUP, No pressure to buy any additional addons Also KIM, the g More

by tj682849
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javis Day, Chris Campion, Russell Stella, Cardinal Shingles, John Nutley, and Allen Gorny
Nov 24, 2022 -

Estero Bay Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

September 26, 2022

Brand new car was in for service. Service Department damaged front splitter, leather door panel and punctured holes in fiberglass on both sides of the under carriage from their lift. More

by apexitall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Pilgrim, Patrick Denson
August 29, 2022

The best place ever the people are super so is the service one of the best More

by Alexhdz11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cardinal shingles , Patrick Denson
Sep 05, 2022 -

Estero Bay Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 22, 2022

Pete and Rick are Great and very helpful. They treated me good and were very patient. Awesome experience More

by Halseyjacob8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete
Aug 25, 2022 -

Estero Bay Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

June 22, 2022

Efficient and fast. Did not make me sit around waiting. They got the service done quickly. More

by Ron B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Denson
Jun 24, 2022 -

Estero Bay Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2022

All of the staff were phenomenal to work with! Exceptionally friendly sales staff, finance managers, parts, and service department. More

by Michael.Parker0612
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarir Daquid, Bradley Denson , Patrick Denson
Apr 24, 2022 -

Estero Bay Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 15, 2022

I was sold a lemon here. As soon as I left the dealership the AC went out on the way home. When you buy u are treated great, once you leave you are garbage. I went back since More

by Amandagurl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department people
Apr 29, 2022 -

Estero Bay Chevrolet responded

Ms. Busby, very sorry you are having problems again. Looking at your records, you purchased over a year ago. You did have an immediate issue that we repaired. Since then you have never been back. If you would like us to look at it I will be happy to. Pat Denson

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