Estero Bay Chevrolet

I would like to share my car buying experience at this dealership. December 2023 I purchased a new Corvette from them. The only positive thing I can say is my sales guy. Marcus was wonderful to deal with dealership. December 2023 I purchased a new Corvette from them. The only positive thing I can say is my sales guy. Marcus was wonderful to deal with and the finance manager was a pleasure to deal with as well. I had pre-ordered my car with them and locked in a price When my car came in it was I believe $2200 more but since I had locked it in ahead of time. I was supposed to pay the original price that we agreed on when my car arrived at the dealership. I spoke to the manager on the phone and he said that the price went up on the car and I did not lock it in on time however I had all the documents and we kept going back-and-forth and I told the salesman that I wouldn’t take the car because it’s about the principle of you guys not honoring What we agreed on. Then the manager agreed to give me the car for the agreed price so I drove the two hours over there and when I got there, he decided to play the game again about not giving me the car for that price going back-and-forth. Would you be willing to take 500 less Etc. etc. I said no if it’s not for the original price I walk so I ended up getting the car for the original agreed price after lots of back-and-forth. Then they had taken off my window sticker, folded it up and marked on it and I had originally let my sales guy know that I wanted all the documents for the vehicle to be in pristine condition as I wanted to laminate them and he understood that. He told me that they would order me a new window sticker and it wouldn’t be an issue we are over a year later and I still haven’t gotten my window sticker and I called GM customer service and they said it’s a dealership issue for them to get it for you and I’ve been dealing with this back-and-forth for a while now and over something so silly I would not do business with this dealership again because it’s about the principle of things and I never wrote a review when I first bought the car because I thought they would do things the correct way and this window sticker has put my situation over edge and I will be looking to purchase my new z06 from a different dealership More

The dealership itself is okay but the service department needs some work! This is the 4th time we have made an appointment to have our vehicle serviced (with a service plan) to arrive at our scheduled time needs some work! This is the 4th time we have made an appointment to have our vehicle serviced (with a service plan) to arrive at our scheduled time and then have to wait 3.5 hours for an oil change and tire rotation! We probably would have had to wait longer had we not asked for an update. We also asked for a tire balancing which we were told was not included but would cost $79.99 not a problem but then the problem occurred when we were changed an extra fee of $12.95 & the service advisor couldn't tell us what that charge was for?!?!? More

Very clean, respectable service agents. Very polite . Great price on oil change. Thank to all. Very polite . Great price on oil change. Thank to all. More

Excellent. Professional and friendly. I am always very satisfied with their service. They do a great job. Professional and friendly. I am always very satisfied with their service. They do a great job. More

Jose Tejda is excellent. He’s very knowledgeable, courteous and inspects the car before he gives it back to the customer. I’ve never had a problem when I leave the dealershi He’s very knowledgeable, courteous and inspects the car before he gives it back to the customer. I’ve never had a problem when I leave the dealership. He’s a true asset to your company. More

Great customer service, I will never take my Camsro anywhere else for service.The advisors I have dealt with have been very courteous and have kept me informed of progress on my car. anywhere else for service.The advisors I have dealt with have been very courteous and have kept me informed of progress on my car. More

In for oil change and tire rotation out in about 50 minutes. Faster than usual. Thank you. minutes. Faster than usual. Thank you. More

They make it easy to buy a car, I’ve already bought a few and will buy more… keep up the good work..! and will buy more… keep up the good work..! More

Came for my first service yesterday. I had a wonderful experience. Someone contacted me from the dealer to ask if they could help me by setting it up, so an appointment was made at my co I had a wonderful experience. Someone contacted me from the dealer to ask if they could help me by setting it up, so an appointment was made at my convenience. I arrived on time, they took the car exactly on time, promised to have it back in an hour and a half, and it was actually ready in one hour. Highly recommend. More

I'm big on buying because of the sales team and the way I am treated , . They were fabulous am treated , . They were fabulous More