Estero Bay Chevrolet

Love the people and service provided by Estero Bay Chevrolet. Always polite and eager to provide exceptional customer service. Chevrolet. Always polite and eager to provide exceptional customer service. More

Great place to do business with, they always kept me informed and lived up to promises. informed and lived up to promises. More

I had a very disappointing experience with this dealership’s service department. My truck had only thirty thousand miles when I brought it in because the transmission was acting up. After inspectin dealership’s service department. My truck had only thirty thousand miles when I brought it in because the transmission was acting up. After inspecting it, they told me I needed a rebuilt transmission. The whole process was frustrating. I wasn’t given a rental car at first, communication was poor, and I had to call several times for updates. I was given a date, but that deadline wasn’t met. Weeks later, I was told the truck was ready. When I picked it up, it was extremely dirty inside and out. The very next day, the transmission started acting up again. I took it to other Chevrolet dealership in fort Myers for a second opinion, and they told me the transmission was bad. After five years of coming here, I’m extremely disappointed with the service I received. I would not recommend this dealership’s service department. More

I thought I had a 12:15 appointment. Rude service writer the first one that finally greeted me . He said I didn’t have an appointment 3 times. I asked him not to say that again. So he di Rude service writer the first one that finally greeted me . He said I didn’t have an appointment 3 times. I asked him not to say that again. So he did again. I backed my car out of the service line. I parked approximately 40 feet from the building. I tried to google Chevrolet service near me. Your dealership is not listed on the first page. I finally called the service scheduler. It was now 12:14. By the time the service scheduler finally got to what service I wanted (oil change?) It was 12:16. I drove back in the same place because now I had a 12;30 appointment. The next service writer was more pleasant. But after 1 hour my car was never moved. The engine was cold. She said it would be done in 8-10 minutes. My xxx cheeks are still clenched from the smoke they tried to blow up there. A simple oil change. No wonder your dealership is not recognized on google. More

Edgar in service is the best. Kept me informed and up to date while I was waiting Kept me informed and up to date while I was waiting More

Mario Perez was incredibly helpful and understanding. He made me feel valued and explained my 2023 Chevy Tahoe’s issues and was able to help get it resolved in a timely manner. Mario Perez should be roco He made me feel valued and explained my 2023 Chevy Tahoe’s issues and was able to help get it resolved in a timely manner. Mario Perez should be rocognized! More

Extremely helpful service writers, great followup and letting customer know what the repair status is. Mario is a great representative of your service dept. letting customer know what the repair status is. Mario is a great representative of your service dept. More

Great job Took care in all our needs from towing To repair it took a little to long for the oil Change and tires rotation But otherwise it was a great experience repair it took a little to long for the oil Change and tires rotation But otherwise it was a great experience More

Mario and the staff were very easy and pleasant to deal with. Great experience . Would recommend them to anybody with. Great experience . Would recommend them to anybody More

Yesterday I had the best experience purchasing a vehicle. Robert Holtz provided the easiest process in what is has normally been a difficult and defensive experience for me in the past working with other dea Robert Holtz provided the easiest process in what is has normally been a difficult and defensive experience for me in the past working with other dealers. They listened, I felt Heard and respected. 10 out of 10. Will be the only chevrolet dealer in swfl i will ever deal with in the future. More