Estero Bay Chevrolet

Terrible customer service. With an appointment 2.5 hours wait. Plus ride to local mall and back. $10 for tips. What’s the point in having an appointment??? With an appointment 2.5 hours wait. Plus ride to local mall and back. $10 for tips. What’s the point in having an appointment??? More

I had the best sales person ever MARCUS he did everything for me and if i ever have to buy another car thats the guy i'm comming to see for me and if i ever have to buy another car thats the guy i'm comming to see More

Used to be a solid running dealership, now they're fools of clumsy modernization of technology and lost customer service. of clumsy modernization of technology and lost customer service. More

Terrible experience. Service department never ever answers phone. Managers never call you back. Nothing from sales to finance dept to service goes smooth. NOTHING! No one Service department never ever answers phone. Managers never call you back. Nothing from sales to finance dept to service goes smooth. NOTHING! No one answers the phone line. It’s a shame what has happened since the original owners sold to a mega multi-dealer company named Group 1 Automotive. More

Nobody ever answers the xxxx phone in service. I was waiting for a part to be installed and wasn’t notified it was in to be installed. Always seems to have new faces in service as well. They are a I was waiting for a part to be installed and wasn’t notified it was in to be installed. Always seems to have new faces in service as well. They are always friendly and accommodating once you can get someone to wait on you. Service department is a bit antiquated by today’s standard. And snacks in the waiting room definitely needs an upgrade compared to other dealerships in SW Florida More

Polite and very courteous. Immediately helped signing me in and explaining the process. Wes’s very fast service Immediately helped signing me in and explaining the process. Wes’s very fast service More

Jose is simply great at his job! His knowledge and the way he interacts with customers makes the experience of Estero Bay Chevy service top notch. His knowledge and the way he interacts with customers makes the experience of Estero Bay Chevy service top notch. More

Their estimated time for the service to be done was accurate. I was offered to have a Lyft to go somewhere, if I needed it. Staff was friendly, checkout was quick and easy accurate. I was offered to have a Lyft to go somewhere, if I needed it. Staff was friendly, checkout was quick and easy More

Prompt, Rick my salesman was awesome and no pressure. He set up all the tech inside the truck. I would recommend this dealership. He set up all the tech inside the truck. I would recommend this dealership. More

Great work would highly recommend. I have never had any problems with the work they have provided with me on my vehicles I have never had any problems with the work they have provided with me on my vehicles More