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Estero Bay Chevrolet

Estero, FL

4.2
653 Reviews

10640 Chevrolet Way

Estero, FL

33928

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Showing 653 reviews

August 06, 2019

Very professional great salesperson very good value on my pu Taylor Marshall was our sales person He was very professional and knowledgeable. Explain the great value in the product that we were looking for. Was More

by New buyer Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Marshall, Patrick Denson
July 26, 2019

Long time customer, Great sales staff. Very knowledgeable sale staff, answered all questions quickly and competently. Honest sales team, my salesperson even pointed out a scratch I hadn't n More

by RollsRob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebeca Flores
July 24, 2019

This is the best dealership, with the best people This is my second glowing survey, so it will be repetitive. Juan DeLeon was my salesperson and he was the nicest and most knowledgeable person I have More

by Happyowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan DeLeon and Julio (in finance)
July 18, 2019

Service Department Disaster The service department at Eatero Bay Chev is a joke. Between the technician, Ben, lying about the repairs being done, incompetent Bob, the service man More

by Terik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben, Bob, Patrick Denson
Jul 24, 2019 -

Estero Bay Chevrolet responded

Let me just state that this customer is crazy. She brought us a 150,000 mile car that a chop shop put a used ECM in and told her they couldn't program it to bring it to a dealership (she didn't pay them either) multiple warning lights on. Had conversation with her husband explaining other issues, she stated he never relayed info to her, would you like to hear the recorded conversation? I guess she thought we should be responsible for everything that was originally wrong with her car. I only told her I would refund her money because she was so unreasonable it wasn't worth the headache. At this point, why would I want her to bring it back. I can't understand why she wouldn't want to bring it back, she got $1,500 worth of work for free. In 12 years, it's only the second time I've ever told someone I wouldn't work on their vehicle, this was one. I'm not trying to be a "bully" but I feel people should defend themselves from trolls who post one-sided fictitious stories about hardworking businesses and then extort them with bad reviews. Pat Denson

July 16, 2019

First pleasant experience in a dealership in a long time. Blake handled our appointment with Professionalism and courtesy and kept us informed the whole time we were there. nice touch to have an owner(Pat) c More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Roxberry, Patrick Denson
July 03, 2019

The only dealership we will use for sales and service When we started coming to Estero Bay for service on our existing vehicle we quickly realized we wanted to purchase our next vehicle there as well. Ten More

by North to South
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor, Patrick Denson
July 03, 2019

Headlight motor replacement Mike in service takes great care of my 2004 Commemorative Corvette convertible! He helps plan out my service needs. He checks to make sure the parts a More

by Chipster702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smith
June 26, 2019

Better in ESTERO The service is worth the drive in from Naples. It may be a bit crowed on the lot but they make it work. The waiting area is clean and Hey, FREE Co More

by NaplesDave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sievert
June 23, 2019

Excellent Originally I was only looking , but after a short time I realized that Estero Bay Chevrolet was the place to buy my next new car.. Taylor treated me l More

by Nicky B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
June 23, 2019

Worth the drive from East Naples. The mechanics found a nail in my tire that was losing air. The tire was patched at no extra charge. Most appreciated. Good service from the dealers More

by Kath'sCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Tejeda
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